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LTSS Service Care Coordinator
Centene Corporation. Develop, assess, and coordinate holistic care management activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities, including personalized service care plans and regulatory compliance. Proficient in collaborating with healthcare providers and community resources to optimize care for diverse populations.
Highest-signal resume keywords
Holistic Care ManagementPersonalized Service Care PlansRegulatory ComplianceCollaboration with Healthcare ProvidersExperience with Diverse Populations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentComprehensive AssessmentsResource CoordinationDocumentation and Record KeepingQuality Improvement Feedback
Soft Skills
Interpersonal CommunicationEducation and TrainingProblem SolvingLeadership
Certifications & Qualifications
RN License in IllinoisBachelor's Degree in Human ServicesMaster of Social Work
Industry Keywords
Long-Term CareHealthcare ServicesCommunity ResourcesAddictive Family SystemsCultural Competence
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities
- Develop or assist with personalized service care plans for long-term care members
- Educate members and families/caregivers about available services and benefits
- Evaluate member needs and available resources and recommend or facilitate optimal care plans
- Identify providers, specialists, and community resources for long-term care
- Coordinate between members, families/caregivers, and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates based on member needs
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Conduct on-site visits and collaborate with providers or community resources
- Provide education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on opportunities to improve quality of care and cost-effective service delivery
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree and 1 year of related experience, or equivalent experience acquired through applicable knowledge, duties, scope and skill
- For Iowa Plan: Bachelor's degree and 1+ years of experience with populations served, or RN with 6+ years of experience with population served
- For Physically Disabled/Elderly: RN licensed in Illinois; or bachelor's/master's degree in a human services-related field; or LPN with one year of experience conducting comprehensive assessments and providing formal service for the elderly
- For Brain Injury/HIV/AIDS: RN licensed in Illinois with a bachelor's degree in nursing, social work, social sciences or counseling, or four years of case management experience; or certified/licensed social worker with bachelor's degree in social work, social sciences or counseling or a Master of Social Work; or unlicensed social worker with a bachelor's degree in social work, social sciences or counseling
- Experience working with addictive and dysfunctional family systems
- Experience working with racial and ethnic minorities
- Experience working with homosexuals and bisexuals
- Experience working with persons with AIDS
- Experience working with substance abusers
- Must comply with applicable policies, standards, and regulatory requirements
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity