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LTSS Service Care Manager
Centene Corporation. Develop, assess, and coordinate holistic care management activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities, including personalized service care plans and long-term care strategies. Proficient in evaluating member needs, ensuring compliance with regulations, and collaborating with healthcare providers to enhance service delivery.
Highest-signal resume keywords
Holistic Care ManagementPersonalized Service Care PlansLong-Term Care KnowledgeRegulatory ComplianceMember Needs Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentNeeds AssessmentResource CoordinationDocumentation ManagementQuality Improvement
Soft Skills
CommunicationCollaborationLeadership
Industry Keywords
Long-Term CareHealthcare ProvidersCommunity ResourcesMember ServicesCaregiver Education
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities
- Develop or assist with developing personalized service care plans for long-term care members
- Educate members and families/caregivers on available services and benefits
- Evaluate member needs and available resources and recommend or facilitate plans for best outcomes
- Develop ongoing long-term care plans and identify needed providers, specialists, and community resources
- Coordinate members, families/caregivers, and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates based on member needs
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform home and other site visits and collaborate with healthcare providers and partners
- Provide or facilitate education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on opportunities to improve quality of care and cost-effective service delivery
- Comply with all policies and standards and perform other assigned duties
Requirements
What you’ll need- Bachelor's degree
- 2–4 years of related experience
- Equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
- Must reside in Sedgwick County or surrounding areas
- Ability to travel locally up to 50% to visit members
- Availability Monday–Friday, 8am–5pm Central
- Ability to perform home and/or other site visits
- Knowledge of long-term care member needs, services, benefits, providers, and community resources
- Ability to collect, document, and maintain member information and care management activities in compliance with applicable regulations
Benefits
Comp & perks- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Required equipment provided
- Mileage reimbursement at the current IRS rate