LTSS Service Care Manager

Centene Corporation

. Develops, assesses and coordinates holistic care management activities for quality, cost-effective healthcare outcomes .

Posted 10/8/2026full-timeMiami • Florida • United StatesJunior💰 $27 - $49 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and coordinating holistic care management activities, including personalized service care plans and regulatory compliance. Proficient in assessing member needs, collaborating with caregivers and providers, and utilizing community resources to enhance healthcare outcomes.

Highest-signal resume keywords

Care ManagementCase ManagementRegulatory ComplianceCommunity Resource CoordinationBilingual Spanish Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Personalized Service Care PlansCaseload ManagementEligibility Determination for DHSS ProgramsBehavioral Health ManagementAssessment and Interviewing Skills

Soft Skills

Problem SolvingInterpersonal SkillsCultural CompetencyCollaboration

Industry Keywords

Long-Term CareHealthcare OutcomesFederal and State LawDiversity Awareness

About the role

Key responsibilities & impact

Develops, assesses and coordinates holistic care management activities for quality, cost-effective healthcare outcomes
Develops or assists with developing personalized service care plans for long-term care members
Educates members and families/caregivers on services and benefits
Evaluates member needs and available resources and recommends or facilitates care plans
Develops ongoing long-term care plans and identifies providers, specialists and community resources
Coordinates members, caregivers and care provider teams to ensure services are accessible
Provides resource support for employment, housing, participant direction, independent living, justice and foster care needs
Monitors care plans, member status and outcomes and recommends updates
Interacts with long-term care providers and partners
Collects, documents and maintains member information and care management activities for regulatory compliance
Performs home and other site visits as needed
Provides education on procedures, provider instructions, service options, referrals and healthcare benefits
Provides leadership feedback on quality-of-care and service-delivery improvements
Performs other duties as assigned and complies with policies and standards

Requirements

What you’ll need

Must reside in Miami-Dade County, FL
Bachelor's degree and 2–4 years of related experience
Alternative: Bachelor's degree in health, human, social work or education services with one or more years of qualifying experience
Alternative: High school degree or equivalent and three years of qualifying experience with case management of the aged, including management of behavioral health conditions, persons with physical or developmental disabilities, or HIV/AIDS population
Experience interviewing and assessing member needs
Knowledge and experience regarding caseload management and casework practices
Knowledge regarding determining eligibility for DHSS programs
Knowledge of Federal and State law as it applies to DHSS programs
Ability to effectively solve problems and locate community resources
Ability to collaborate with caregivers, State agency representatives and providers
Good interpersonal skills
Ability to practice cultural competency with awareness and respect for diversity
Knowledge of the needs and service delivery system for all populations in the case manager’s caseload
Bilingual Spanish skills preferred

Benefits

Comp & perks

Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off
Paid holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation