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LTSS Service Care Manager
Centene Corporation. Develop, assess, and coordinate holistic care management activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management, including developing and coordinating holistic care plans, assessing member needs, and facilitating access to community resources. Strong communication and organizational skills are essential for effective interaction with members, families, and healthcare providers.
Highest-signal resume keywords
Case Management ExperienceCare Plan DevelopmentMicrosoft Applications ProficiencyStrong Communication SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Management ActivitiesLong-Term Care PlansResource SupportRegulatory ComplianceAssessment Skills
Soft Skills
Customer Service SkillsOrganizational SkillsTime Management SkillsIndependent Work AbilityInitiative
Tools & Technologies
Microsoft ApplicationsDocumentation Systems
Industry Keywords
Holistic Care ManagementHealthcare ProvidersCommunity ResourcesMember Status MonitoringQuality of Care Improvements
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities
- Evaluate member needs and available resources, and recommend or facilitate the best-outcome plan
- Develop ongoing long-term care plans/service plans
- Identify providers, specialists, and community resources
- Coordinate members/families/caregivers with care provider teams
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform home and/or other site visits as needed
- Educate members and families/caregivers on procedures, provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on quality-of-care and service-delivery improvements
- Comply with all policies and standards
- Perform other duties as assigned
Requirements
What you’ll need- Must reside in Sedgwick County, Kansas
- Bachelor's degree and 2–4 years of related experience; or bachelor's degree in health, human, social work or education services with one or more years of qualifying experience; or high school degree/equivalent and three years of qualifying case management experience
- Case management experience
- Computer proficiency
- Proficiency in Microsoft applications
- Strong communication and customer service skills
- Excellent attention to detail
- Assessment, organizational, management, and time management skills
- Ability to work independently, take initiative, and manage responsibilities effectively
- Standard availability Monday through Friday, 8:00 AM to 5:00 PM
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity