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LTSS Service Care Manager
Centene Corporation. Develop, assess, and coordinate holistic care management activities .
Posted 10/6/2026full-timeRemote • Pennsylvania • United StatesJuniorMid-Level💰 $27 - $49 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities, including personalized service care plans and resource support for long-term care members. Proficient in evaluating member needs, collaborating with healthcare providers, and ensuring regulatory compliance.
Highest-signal resume keywords
Holistic Care ManagementPersonalized Service Care PlansCommunity Health Choices (CHC)Assessment ExperienceRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentNeeds AssessmentResource CoordinationQuality ImprovementDocumentation Management
Soft Skills
Interpersonal CommunicationLeadership FeedbackCollaboration
Industry Keywords
Long-Term CareHealthcare Provider InteractionMember EducationRegulatory StandardsCommunity Resources
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities
- Develop or assist with personalized service care plans for long-term care members
- Educate members and families/caregivers on available services and benefits
- Evaluate member needs and available resources and recommend or facilitate appropriate plans
- Develop ongoing long-term care plans and identify providers, specialists, and community resources
- Coordinate members, families/caregivers, and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform home and other site visits to assess needs and collaborate with healthcare providers and partners
- Provide or facilitate education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on opportunities to improve quality of care and cost-effective service delivery
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree
- 2–4 years of related experience
- Equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position may be accepted
- Candidate must reside in Pennsylvania
- Approximately 50% travel to nursing facilities
- Previous assessment experience strongly preferred
- Experience with Community Health Choices (CHC) strongly preferred
- Must comply with all policies and standards
Benefits
Comp & perks- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity