FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
LTSS Service Care Manager – Behavioral Health
Centene Corporation. Develop, assess, and coordinate holistic care management activities focused on members with significant mental/behavioral health needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in holistic care management for members with mental and behavioral health needs, including crisis intervention, care plan development, and coordination of community resources. Proficient in clinical documentation and compliance with state and federal guidelines while providing advocacy and support for high-risk populations.
Highest-signal resume keywords
Master’s Degree In Mental Health Counseling Or Social WorkUnrestricted Behavioral Health Professional LicenseCase Management ExperienceClinical Documentation SkillsBilingual English/Spanish Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentCrisis InterventionBehavioral Health SupportHigh-Volume Caseload ManagementMedication MonitoringField SafetyDe-Escalation TechniquesCommunity Resource CoordinationService Authorization CoordinationMental Health First Aid
Soft Skills
Problem-SolvingCommunicationAttention To DetailOrganizational SkillsTime Management
Tools & Technologies
TruCareMicrosoft Office ApplicationsWeb-Based ApplicationsElectronic Care Management System
Certifications & Qualifications
LCSWLMFTLMHCLPC
Industry Keywords
Mental HealthBehavioral HealthChild Welfare SystemsFoster CarePediatric Acute CareInpatient Treatment FacilitiesManaged Care EnvironmentDFPS Background Check
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities focused on members with significant mental/behavioral health needs
- Evaluate member service needs and develop or contribute to care plans/service plans
- Educate members, families, and caregivers about available services and benefits
- Evaluate complex and high-risk members and recommend plans of care
- Act as liaison and member advocate between members/families, physicians, and facilities/agencies
- Support members with mental/behavioral health needs, including serious mental illness, substance use disorder, self-injurious behavior, and psychiatric admissions
- Perform frequent home and other site visits, including up to 75% monthly travel for home visits
- Provide subject matter expertise and operational support for behavioral health activities, including crisis calls, mental health first aid, field safety, de-escalation, and medication monitoring
- Educate members on and coordinate medical, behavioral, and social community resources
- Coordinate service authorizations for services such as meals, employment, housing, foster care, transportation, and activities of daily living
- Coordinate referrals and help identify accessible providers, specialists, and community resources
- Maintain accurate documentation in the electronic care management system and ensure compliance with clinical and state/federal guidelines
- Provide leadership feedback on quality-of-care and service-delivery improvements
- Comply with all policies and standards and perform other assigned duties
Requirements
What you’ll need- Master’s degree in Mental Health Counseling or Social Work
- 2–4 years of related experience
- Unrestricted behavioral health professional license required based on state contract requirements (e.g., LCSW, LMFT, LMHC, or LPC), licensed in the applicable state
- Preferred: 4+ years of case management experience
- Experience preferably within child welfare systems, adoption, foster care, Child Protective Services, pediatric acute care settings, inpatient treatment facilities, schools, or local/state MHA/BHAs for youth
- Experience collaborating with medical and behavioral health providers and managing community resources for Foster Care Medicaid recipients
- Experience managing high-volume caseloads
- Field-based experience strongly preferred
- Strong clinical documentation, problem-solving, communication, attention to detail, organizational, and time management skills
- Ability to adapt to changing business needs with openness, flexibility, and professionalism
- Proficient technology skills and direct experience with web-based applications and case management systems, including TruCare and Microsoft Office applications
- Ability to work independently with minimal supervision
- Experience in a managed care environment is a plus
- Bilingual English/Spanish skills are a plus but not required
- DFPS background check required for Superior Health Plan
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off
- Paid holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Mileage reimbursement for member assessment visits