Manager, Pharmacy Technicians

Centene Corporation

. Manage the triage process of prior authorizations .

Posted 9/21/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $70,100 - $126,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing prior authorization processes, supervising pharmacy technicians, and ensuring compliance with operational policies. Proven ability to coordinate with departments to resolve inquiries and improve workflow efficiency.

Highest-signal resume keywords

Prior Authorization ManagementPharmacy Technician SupervisionOperational ComplianceCustomer Service ExperiencePharmacy Technician Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Prior Authorization ProceduresPharmacy Workflow ManagementQuality Control ChecksData Analysis and ReportingPolicy Development

Soft Skills

Communication SkillsProblem-SolvingLeadershipTeam Coordination

Tools & Technologies

Pharmacy Management SystemsMedicaid SystemsMedicare D Systems

Certifications & Qualifications

Pharmacy Technician LicenseCPhT Certification

Industry Keywords

Pharmacy TechnicianMail Order PrescriptionHospital PharmacyRetail PharmacyOperational Integrity

About the role

Key responsibilities & impact

Manage the triage process of prior authorizations
Supervise pharmacy technicians
Manage departmental work flow
Identify and develop prior authorization procedures and policies
Coordinate with various departments to research and resolve escalated complaints and inquiries
Monitor prior authorization processes and recommend and modify current policies and procedures
Ensure operational integrity and compliance with associated policies and procedures
Monitor prior authorization activities and determine appropriate staffing levels
Oversee department performance and review reports and audit findings
Ensure provider notification letters are communicated accurately and in a timely manner
Oversee quality control checks and provide recommendations for improvement
Communicate with providers and pharmacies to advise clinical outcome of prior authorization requests
Oversee multiple pharmacy systems to track and triage prior authorization requests for Medicaid and coverage determination requests for Medicare D recipients
Determine if a pharmacist review is required
Perform other duties as assigned
Comply with all policies and standards

Requirements

What you’ll need

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Associates degree in related field or equivalent experience
4+ years of pharmacy technician experience in a mail order prescription facility, hospital pharmacy or retail pharmacy setting
1+ years of combined lead or supervisory and customer service experience
Current state’s Pharmacy Technician license preferred
National Certification from Pharmacy Technician Certification Board (CPhT) preferred

Benefits

Comp & perks

Competitive pay
Health insurance
401K
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Equal opportunity employer committed to diversity