Manager, Pharmacy Technicians

Centene Corporation

. Manage the triage process of prior authorizations .

Posted 9/18/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $70,100 - $126,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing prior authorization processes, supervising pharmacy technicians, and ensuring compliance with policies and procedures. Proven ability to coordinate departmental workflows and communicate effectively with providers and pharmacies regarding clinical outcomes.

Highest-signal resume keywords

Prior Authorization ManagementPharmacy Technician SupervisionOperational ComplianceCustomer Service ExperiencePharmacy Technician Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prior Authorization ProceduresWorkflow ManagementQuality Control ChecksClinical Outcome CommunicationPolicy DevelopmentStaffing Level DeterminationAudit ReviewEscalated Complaint ResolutionPharmacy Systems OversightMedicaid and Medicare Coverage Determinations

Soft Skills

LeadershipCommunicationProblem-SolvingTeam CoordinationCustomer Service

Certifications & Qualifications

Pharmacy Technician LicenseCPhT Certification

Industry Keywords

Pharmacy TechnicianMail Order PrescriptionHospital PharmacyRetail PharmacyPrior Authorization

About the role

Key responsibilities & impact

Manage the triage process of prior authorizations
Supervise pharmacy technicians
Manage departmental workflow
Identify and develop prior authorization procedures and policies
Coordinate with departments to research and resolve escalated complaints and inquiries
Monitor prior authorization processes and modify policies and procedures
Ensure operational integrity and compliance with policies and procedures
Monitor prior authorization activities and determine staffing levels
Oversee department performance and review reports and audit findings
Ensure provider notification letters are communicated accurately and timely
Oversee quality control checks and recommend improvements
Communicate with providers and pharmacies about clinical outcomes of prior authorization requests
Oversee pharmacy systems to track and triage prior authorization requests for Medicaid and Medicare Part D coverage determinations
Determine whether pharmacist review is required

Requirements

What you’ll need

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Associate's degree in related field or equivalent experience
4+ years of pharmacy technician experience in a mail order prescription facility, hospital pharmacy or retail pharmacy setting
1+ years of combined lead or supervisory and customer service experience
Current state’s Pharmacy Technician license preferred
National Certification from Pharmacy Technician Certification Board (CPhT) preferred

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plan
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation