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Operations Manager
Centene Corporation. Oversee operations and business strategy using cross-functional departments to meet strategic objectives .
About the role
Key responsibilities & impact- Oversee operations and business strategy using cross-functional departments to meet strategic objectives
- Develop and manage methodologies for tracking, identifying and solving problems
- Interpret and present program results and insights
- Develop data-driven analysis approaches for clients
- Perform data analysis from varied data sources
- Evolve metrics used to measure effectiveness and return on investment of product activity
- Collaborate with staff to identify internal and external customers and their expectations
- Initiate process changes to increase quality, decrease costs, and improve staff, provider, and member satisfaction
- Facilitate and support operations staff in planning, achieving, and tracking strategic initiatives
- Serve as an internal resource and advisor on improvement activities
- Explore new work-process approaches using quality-improvement techniques to eliminate waste and rework
Requirements
What you’ll need- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
- Bachelor’s degree in Business Administration, related field, or equivalent experience
- 4+ years experience in operational business processes or data analysis
- Experience as a people leader in healthcare highly preferred
- Experience with Medicare, Medicaid, Marketplace and Providers preferred
- Experience in the managed care or insurance industry preferred
- Practical experience implementing continuous improvement via Six Sigma or Total Quality Management (TQM) desirable
- Experience working within a matrix environment preferred
- Able to travel up to 25%
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plan
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity