Operations Supervisor

Centene Corporation

. Provide direct supervision to entry and/or processing staff .

Posted 11/6/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $56,200 - $101,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in supervising staff, managing performance, and enhancing operational efficiencies within healthcare or production environments. Skilled in developing policies, analyzing data for process improvement, and fostering interdepartmental relationships to ensure customer satisfaction.

Highest-signal resume keywords

Direct SupervisionHiring And Firing AuthorityHealthcare ExperienceProcess ImprovementQuality Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementWorkflow MonitoringData AnalysisPolicy DevelopmentOperational Efficiency

Soft Skills

CoachingCommunicationRelationship BuildingProblem Solving

Tools & Technologies

Reporting ToolsProcess Control Systems

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Healthcare DeliveryProduction EnvironmentMail Distribution CentersSecurity Clearance

About the role

Key responsibilities & impact

Provide direct supervision to entry and/or processing staff
Handle hiring, training, evaluation, development and performance management
Monitor and direct workflow to ensure timely and accurate processing
Develop policies and procedures to improve efficiencies and support new contracts or programs
Interface with internal staff, field personnel, other contractors and customers
Create and monitor reports for process control and production effectiveness
Make adjustments to maintain quality standards and achieve operational goals
Monitor production and quality effectiveness through reports and process analysis
Respond to customer inquiries and track issues for process improvement
Represent the department to promote relationships, improve processes and secure goals
Collect and analyze operational data to identify efficiency improvements
Perform quality control work and provide feedback and coaching to staff
Handle administrative issues, disciplinary matters, timekeeping and scheduling
Handle escalations
Work on special projects and support corporate and departmental goals
Analyze and construct procedures for new programs or contracts
Develop and maintain relationships with other departments to support customer satisfaction
Perform other duties as assigned

Requirements

What you’ll need

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Bachelor's Degree in a related field or equivalent work experience required
2+ years direct supervisory experience including hiring and firing authority for minimum of ten associates required
2+ years in healthcare (government healthcare delivery preferred) or production environment required
Within ICS/Mail Distribution Centers only, 2 years experience supporting production teams such as print, fulfillment, manufacturing or related industries required
May require US citizenship and current security clearance
Must comply with all policies and standards

Benefits

Comp & perks

Competitive pay
Health insurance
401K and stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Equal opportunity employer committed to diversity