Operations Supervisor

Centene Corporation

. Provides direct supervision to entry and/or processing staff .

Posted 11/5/2026full-timeRemote • United StatesJuniorMid-Level💰 $56,200 - $101,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in supervising staff, managing workflows, and enhancing operational efficiencies within healthcare or production environments. Proficient in developing policies, analyzing processes, and ensuring quality control to achieve organizational goals.

Highest-signal resume keywords

Direct Supervisory ExperienceHealthcare Industry ExperienceProcess ImprovementExcel ProficiencyPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy DevelopmentWorkflow ManagementQuality ControlOperational Data AnalysisPerformance Evaluation

Soft Skills

CoachingRelationship BuildingProblem SolvingCommunicationTeam Leadership

Tools & Technologies

ExcelOmni Flow

Industry Keywords

Healthcare DeliveryProduction EnvironmentMail Distribution CentersFulfillmentManufacturing

About the role

Key responsibilities & impact

Provides direct supervision to entry and/or processing staff
Provides hiring, training, evaluation, development and performance management
Monitors and directs workflow to ensure timely and accurate processing
Develops policies and procedures to improve efficiencies and support new contracts or programs
Interfaces with internal staff, field personnel, other contractors and customers
Creates and monitors reports for process control and production effectiveness
Adjusts processes to maintain quality standards and achieve operational goals
Ensures production effectiveness by monitoring reports, assigning resources, analyzing processes and recommending improvements
Ensures quality effectiveness by monitoring reports and adjusting processes and procedures
Responds to customer inquiries and tracks issues for process improvement
Represents the department to promote relationships, improve processes and achieve goals
Collects and analyzes operational data to identify efficiency improvements
Performs quality control work and provides feedback and coaching to staff
Handles associate issues, disciplinary matters, timekeeping and scheduling
Handles escalations
Works on special projects
Analyzes and constructs procedures in response to new programs or contracts
Develops relationships with other departments to collaborate on issues and ensure customer satisfaction
Performs other duties as assigned
Complies with all policies and standards

Requirements

What you’ll need

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Bachelor's Degree in a related field or equivalent work experience required
2+ years direct supervisory experience including hiring and firing authority for minimum of ten associates required
2+ years in healthcare (government healthcare delivery preferred) or production environment required
Within ICS/Mail Distribution Centers only, 2 years experience supporting production teams such as print, fulfillment, manufacturing or related industries required
Experience with Excel and Omni Flow is highly preferred
Previous lead or people leader experience is preferred

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Equal opportunity employer committed to diversity