Operations Supervisor

Centene Corporation

. Provide direct supervision to entry and/or processing staff .

Posted 9/15/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $56,200 - $101,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in supervising and developing staff, with a focus on improving operational efficiencies and ensuring quality standards in a healthcare or production environment. Proficient in data analysis and process improvement to enhance workflow and customer satisfaction.

Highest-signal resume keywords

Direct SupervisionStaff Training and DevelopmentOperational Data AnalysisQuality ControlHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ImprovementWorkflow MonitoringPerformance EvaluationPolicy DevelopmentData Analysis

Soft Skills

Interpersonal CommunicationProblem SolvingTeam CollaborationCustomer Relationship Management

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Healthcare DeliveryProduction EnvironmentMail DistributionFulfillmentManufacturing

About the role

Key responsibilities & impact

Provide direct supervision to entry and/or processing staff
Hire, train, evaluate, develop and manage staff performance
Monitor and direct workflow to ensure timely and accurate processing
Develop policies and procedures to improve efficiencies and support new contracts or programs
Interface with internal staff, field personnel, other contractors and customers
Create and monitor reports for process control and production effectiveness
Make adjustments to maintain quality standards and achieve operational goals
Monitor production and quality effectiveness, assign resources and recommend process improvements
Respond to customer inquiries and track issues
Represent the department to promote relationships, improve processes and secure goals
Collect and analyze operational data to identify efficiency improvements
Perform quality control and provide staff feedback and coaching
Handle administrative issues, disciplinary matters, timekeeping and scheduling
Handle escalations
Work on special projects
Construct procedures for new programs or contracts with department staff
Develop relationships with other departments to support collaboration and customer satisfaction
Comply with policies and standards and perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree in a related field or equivalent work experience required
2+ years direct supervisory experience, including hiring and firing authority for a minimum of ten associates
2+ years in healthcare (government healthcare delivery preferred) or production environment
Within ICS/Mail Distribution Centers only, 2 years experience supporting production teams such as print, fulfillment, manufacturing or related industries
Must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future
May require US citizenship and current security clearance

Benefits

Comp & perks

Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off
Paid holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation