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Pharmacy Technician – Specialty Outreach
Centene Corporation. Work with pharmacists to accurately prepare prescription orders in a timely manner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pharmacy operations, including prescription preparation, customer service, and compliance with regulatory standards. Proficient in data entry and inventory management while maintaining a focus on patient care and communication.
Highest-signal resume keywords
Active Pharmacy Technician LicensePharmacy Technician ExperienceCustomer Service SkillsData Entry ProficiencyFamiliarity with Chronic Illness Medications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription PreparationData EntryInventory ManagementTyping Speed of 40 Words Per MinutePharmacy ComplianceRefill AuthorizationPrescription ClarificationQuality AssuranceTemperature Log MaintenanceCleaning Log Documentation
Soft Skills
Detail-OrientedCustomer-FocusedEffective CommunicationAbility to Manage High Call Volumes
Tools & Technologies
Computer Systems
Certifications & Qualifications
Pharmacy Technician License
Industry Keywords
Specialty PharmacyInfusionOncologyChronic Illness MedicationsRegulatory Compliance
About the role
Key responsibilities & impact- Work with pharmacists to accurately prepare prescription orders in a timely manner
- Support specialty pharmacy operations through customer service, phone outreach, and data entry
- Interact with patients and healthcare providers, including contacting medical offices to clarify prescriptions
- Update patients on prescription outcomes
- Support pharmacist callback queues by obtaining refill authorizations and prescription clarifications
- Assist with pre-QA and data entry activities
- Respond to email escalations
- Interact with various departments to provide accurately dispensed prescriptions on a timely basis
- Work under direct supervision of a pharmacist
- Maintain and update inventory recap reports
- Retrieve discontinued or expired medications from stock; discard or return them as appropriate and complete documentation
- Maintain prescription logs
- Assist with pharmacy temperature and cleaning logs and document maintenance
- Comply with safety, quality assurance, accreditation, legal, state, and federal regulatory requirements
- Perform other duties as assigned
- Comply with all policies and standards
Requirements
What you’ll need- High school diploma or equivalent
- 2+ years of pharmacy technician or medical office experience
- Familiarity with drugs commonly used to treat chronic/debilitating illnesses
- Active Pharmacy Technician license in Texas, Florida, Missouri, or California
- Customer-focused and detail-oriented
- Comfortable managing high call volumes
- Proficient with computer systems
- Typing speed of at least 40 words per minute
- Specialty pharmacy experience including Infusion and/or Oncology is highly preferred
- Ability to work Monday through Friday during the applicable local-time schedule
- Some holidays required when the business is open
Benefits
Comp & perks- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation