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Provider Engagement Account Manager
Centene Corporation. Maintain partnerships between the health plan and contracted provider networks .
Posted 10/1/2026full-timeWichita • Kansas • United StatesJuniorMid-Level💰 $56,200 - $101,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in provider relations, quality improvement, and managed care operations, with a strong focus on HEDIS measures and contract performance. Proven ability to manage client relationships and drive strategic improvement plans within healthcare networks.
Highest-signal resume keywords
Provider RelationsHEDIS/Quality MeasuresManaged Care ExperienceProject ManagementClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality ImprovementClaims ManagementContractingUtilization ManagementDemographic Data EntryPerformance EvaluationStrategic Improvement PlanningIssue ResolutionProvider EducationNetwork Performance Management
Soft Skills
CommunicationProblem-SolvingConsultative Account ManagementInterpersonal SkillsCollaboration
Industry Keywords
Managed CareHealth PlanProvider NetworksCost UtilizationRisk/P4QHBRLocal TravelWichita, KSClinical OperationsSpecial Projects
About the role
Key responsibilities & impact- Maintain partnerships between the health plan and contracted provider networks
- Build client relations to ensure delivery of the highest level of care to members
- Engage providers on network performance opportunities and solutions
- Provide consultative account management and accountability for issue resolution
- Drive optimal contract incentive performance, quality, and cost utilization
- Serve as primary contact and liaison between providers and the health plan
- Triage provider issues to internal partners
- Respond to external provider-related issues
- Investigate, resolve, and communicate provider claim issues and changes
- Enter provider-related demographic information changes
- Educate providers on referrals, claims submission, website usage, EDI solicitation, and related topics
- Perform provider orientations and ongoing education
- Write and update orientation materials
- Manage network performance for assigned territory
- Evaluate provider performance and develop strategic improvement plans
- Drive improvement in Risk/P4Q, HBR, HEDIS/quality, cost, and utilization
- Complete special projects and other assigned duties
- Comply with all policies and standards
Requirements
What you’ll need- Bachelor’s degree in related field or equivalent experience
- Two years of managed care or medical group experience, provider relations, quality improvement, claims, contracting utilization management, or clinical operations
- Project management experience at a medical group, IPA, or health plan setting
- Proficient in HEDIS/Quality measures, cost and utilization
- Candidates must live in Wichita, KS
- Ability to travel locally 4 days a week
- Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity and diversity commitment