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Centene Corporation

Provider Engagement Account Manager

Centene Corporation

. Maintain partnerships between the health plan and contracted provider networks .

Posted 11/12/2026full-timeMacon • Georgia • United StatesJuniorMid-Level💰 $56,200 - $101,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing provider relations and network performance, with a strong focus on quality improvement and claims resolution. Proficient in HEDIS measures and capable of driving strategic initiatives to enhance care delivery and cost utilization.

Highest-signal resume keywords
Provider Relations ManagementHEDIS/Quality Measures ProficiencyProject Management ExperienceManaged Care ExperienceQuality Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Claims ResolutionContract ManagementUtilization ManagementQuality ImprovementProvider Performance EvaluationDemographic Information ManagementNetwork Performance ManagementStrategic Improvement PlanningConsultative Account ManagementIssue Resolution
Soft Skills
Client RelationsCommunicationProblem-SolvingEducation and TrainingCollaboration
Industry Keywords
Managed CareMedical GroupProvider NetworksCost UtilizationRisk/P4QHBRClinical OperationsEDI SolicitationProvider OrientationHealth Plan

About the role

Key responsibilities & impact
  • Maintain partnerships between the health plan and contracted provider networks
  • Build client relations to support the highest level of care for members
  • Engage providers on network performance opportunities and solutions
  • Manage consultative account relationships and accountability for issue resolution
  • Drive performance in contract incentive performance, quality, and cost utilization
  • Serve as primary contact and liaison between providers and the health plan
  • Triage provider issues to internal partners
  • Respond to external provider-related issues
  • Investigate, resolve, and communicate provider claim issues and changes
  • Enter provider demographic information changes
  • Educate providers on referrals, claims submission, website usage, EDI solicitation, and related topics
  • Perform provider orientations and ongoing education
  • Write and update orientation materials
  • Manage network performance for assigned territory
  • Evaluate provider performance and develop strategic improvement plans
  • Drive improvement in Risk/P4Q, HBR, HEDIS/quality, cost, and utilization
  • Complete special projects and other assigned duties
  • Comply with all policies and standards

Requirements

What you’ll need
  • Bachelor’s degree in related field or equivalent experience
  • Two years of managed care or medical group experience, provider relations, quality improvement, claims, contracting utilization management, or clinical operations
  • Project management experience at a medical group, IPA, or health plan setting
  • Proficient in HEDIS/Quality measures, cost and utilization
  • Live within 30 minutes of Macon, GA
  • Ability to travel up to 2 hours away
  • Ability to travel locally 4 days a week

Benefits

Comp & perks
  • Health insurance
  • 401K
  • Stock purchase plans
  • Tuition reimbursement
  • Paid time off plus holidays
  • Flexible approach to work with remote, hybrid, field or office work schedules
  • Competitive pay
  • Additional forms of incentives may be included in total compensation