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Resource Specialist
Centene Corporation. Provide resource support to members and connect them to local resources for employment, housing, independent living, justice, foster care and related services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in resource support and care coordination, with a strong focus on member needs assessment, eligibility determination, and service delivery monitoring. Proficient in outreach strategies and collaboration with community organizations and stakeholders to enhance access to essential services.
Highest-signal resume keywords
Resource SupportCare CoordinationNeeds AssessmentTexas Child Welfare ExperienceTelephonic Outreach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care/Service PlansEligibility DeterminationDocumentation ManagementApplication AssistanceService Delivery Monitoring
Soft Skills
CommunicationCollaborationProblem-Solving
Industry Keywords
Foster CareIndependent LivingCommunity OrganizationsStakeholdersGovernmental Entities
About the role
Key responsibilities & impact- Provide resource support to members and connect them to local resources for employment, housing, independent living, justice, foster care and related services
- Assess member needs and develop or contribute to care/service plans with the care team
- Identify and coordinate referrals for care and services
- Assist members with obtaining documentation and completing applications
- Determine member eligibility and care needs based on assessments and care/service plans
- Monitor care/service delivery and follow up with members, caregivers and providers
- Work with providers, community organizations, stakeholders and governmental entities to help members access essential services
- Assist with education and training programs for care management staff and providers
- Support development of local resource services, policies, procedures and related programs
- Document and maintain accurate, up-to-date resource service information
- Conduct telephonic and in-person outreach to locate hard-to-reach individuals and families
- Perform other duties as assigned and comply with company policies and standards
Requirements
What you’ll need- Bachelor's degree and 2–4 years of related experience
- Equivalent experience may substitute through applicable knowledge, duties, scope and skill reflective of the level of this position
- Preferably residing in Dallas or Houston
- Prior Texas child welfare experience or court-related experience preferred
- Ability to work Monday–Friday, 8:00 am–5:00 pm CST
- Ability to travel to Dallas or Houston areas
- Ability to conduct telephonic and in-person outreach
- Compliance with all policies and standards
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation