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Senior Account Relations Manager
Centene Corporation. Maintain strong, continuous relationships with vendors and business partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vendor management, data analysis, and performance metrics to enhance vendor relationships and ensure compliance. Skilled in data storytelling and report building to drive process improvements and support strategic initiatives.
Highest-signal resume keywords
Vendor ManagementData AnalysisData StorytellingReport BuildingRoot Cause Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisPerformance MetricsReport BuildingRoot Cause AnalysisVendor Account Management
Soft Skills
CommunicationRelationship ManagementProblem Solving
Industry Keywords
Vendor RelationshipsBusiness RequirementsProgram ComplianceQuality AssuranceProcess Improvement
About the role
Key responsibilities & impact- Maintain strong, continuous relationships with vendors and business partners
- Understand business requirements, needs, and service expectations
- Work alongside vendor management team members to analyze key performance data and enhance vendor relationships
- Oversee and support strategy and coordination of work within the vendor management team
- Communicate with vendors to ensure member or provider satisfaction and quality performance
- Assess and analyze key performance data to monitor and measure productivity and program compliance
- Communicate insights from data using data storytelling
- Build and review reports to leverage key performance data, identify metrics, and find process improvement opportunities
- Act as a liaison between internal departments and vendors to handle escalations
- Represent the company or department in new business and process implementations from launch through day-to-day interactions
- Perform root cause analyses with vendors to identify business issues and problems
- Interface with quality assurance to improve member or provider experiences based on performance metrics and contractual obligations
- Liaise with workforce management and training teams to schedule and support vendor training
- Work directly with vendors on training, planned maintenance, and other services to educate and provide product or service updates
- Perform other duties as assigned
Requirements
What you’ll need- Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
- Bachelor's degree
- 4–6 years of related experience
- Equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
- Experience managing large vendor accounts preferred
- Ability to analyze key performance data and metrics
- Ability to communicate insights from data using data storytelling
- Ability to build and review reports
- Ability to perform root cause analyses
- Ability to comply with all policies and standards
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation