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Centene Corporation

Senior LTSS Service Care Manager

Centene Corporation

. Assess and coordinate medical and supporting services for complex/high-acuity populations .

Posted 10/26/2026full-timeDallas • Texas • United StatesSenior💰 $36 - $65 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical nursing and care coordination, with a focus on developing personalized care plans and collaborating with healthcare teams to enhance service delivery and member outcomes. Proficient in clinical documentation and compliance with healthcare guidelines.

Highest-signal resume keywords
RN State LicensureClinical Nursing ExperienceCare CoordinationResource Utilization Group CertificationClinical Documentation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical NursingCare CoordinationPersonalized Care PlansClinical DocumentationProblem-SolvingAttention to DetailTime ManagementHome VisitsService AuthorizationsMember Advocacy
Soft Skills
CommunicationOrganizationFlexibilityProfessionalism
Certifications & Qualifications
RN State LicensureResource Utilization Group Certification
Industry Keywords
High-Acuity PopulationsLong-Term CareAssisted LivingHome HealthHospiceSkilled Nursing FacilitiesCare ManagementMember EducationCommunity ResourcesQuality Improvement

About the role

Key responsibilities & impact
  • Assess and coordinate medical and supporting services for complex/high-acuity populations
  • Develop personalized long-term care and service plans
  • Evaluate complex or high-risk members’ service needs and recommend outcomes-focused plans
  • Continuously assess care plans and collaborate with care management teams, providers, specialists, and community resources
  • Coordinate between members, families/caregivers, and care provider teams to ensure appropriate person-centered care
  • Monitor member status, changes in condition, complications, clinical symptoms, progress, and higher-level-care or waiver eligibility needs
  • Review member data, referrals, and intake assessments to improve care quality and operating performance
  • Collaborate with healthcare providers to facilitate services and treatments and revise care plans
  • Collect, document, and maintain member information and care management activities in compliance with applicable guidelines
  • Educate members and families/caregivers on disease processes, care gaps, provider instructions, care options, referrals, benefits, and community resources
  • Act as liaison and member advocate between members/families, physicians, facilities, and agencies
  • Coordinate service authorizations for services such as meals, employment, housing, foster care, transportation, and activities of daily living
  • Conduct home and other site visits, potentially once a month or more, to assess needs and collaborate with resources
  • Partner with leadership to improve quality, service delivery, and cost effectiveness
  • May precept and coach clinical new hires, support onboarding, complete competency checkpoints, and monitor readiness
  • Perform other assigned duties and comply with policies and standards

Requirements

What you’ll need
  • Graduate from an Accredited School of Nursing
  • 4–6 years of related clinical nursing experience
  • RN State Licensure and/or Compact State Licensure, or current state nurse licensure as an NP
  • Resource Utilization Group (RUG) certification for Superior, obtained within 90 days of hire
  • 7+ years of clinical RN Case Management or Care Coordination experience with adult members in Assisted Living, Home Health, Hospice, Long-Term Care, or Skilled Nursing facilities preferred
  • Strong clinical documentation, problem-solving, communication, attention to detail, organization, and time-management skills
  • Ability to work under quick TAT times and deadlines
  • Ability to adapt to changing business needs with openness, flexibility, and professionalism
  • Ability to conduct required home and/or other site visits
  • Monday–Friday availability, 8:00 AM–5:00 PM CST

Benefits

Comp & perks
  • Health insurance
  • 401K plan
  • Stock purchase plan
  • Tuition reimbursement
  • Paid time off
  • Paid holidays
  • Flexible work arrangements, including remote, hybrid, field, or office work schedules
  • Mileage reimbursement for member visits
  • Equal opportunity and diversity commitment