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Centene Corporation

Senior LTSS Service Care Manager, RN

Centene Corporation

. Assess and coordinate medical and supporting services for complex/high-acuity populations .

Posted 10/10/2026full-timeWaco • Texas • United StatesSenior💰 $36 - $65 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in assessing and coordinating care for complex populations, developing personalized care plans, and collaborating with healthcare providers to enhance service delivery. Proficient in compliance with clinical guidelines and resource utilization.

Highest-signal resume keywords
Registered Nurse (RN) LicensureNurse Practitioner (NP) LicensureResource Utilization Group (RUG) CertificationLong-Term Care KnowledgeIn-Home Assessment Capability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Care CoordinationClinical AssessmentCare Plan DevelopmentData Review and AnalysisCommunity Resource IdentificationMonitoring Clinical SymptomsMember EducationService AuthorizationCare Management DocumentationQuality Improvement
Soft Skills
CommunicationAdvocacyCollaborationCoachingProblem-Solving
Certifications & Qualifications
Registered Nurse (RN) LicensureNurse Practitioner (NP) LicensureResource Utilization Group (RUG) Certification
Industry Keywords
High-Acuity PopulationsPerson-Centered CareHealthcare ServicesClinical GuidelinesCommunity ResourcesService DeliveryCare GapsIntake AssessmentsHome VisitsCompliance

About the role

Key responsibilities & impact
  • Assess and coordinate medical and supporting services for complex/high-acuity populations
  • Develop and continuously assess personalized long-term care and service plans
  • Identify providers, specialists, and community resources needed to address member needs
  • Coordinate members, families/caregivers, and care provider teams to ensure appropriate person-centered care
  • Monitor member status, complications, clinical symptoms, care-plan progress, and changes in condition
  • Review member data, referrals, and intake assessments to improve care quality and operating performance
  • Collaborate with healthcare providers to facilitate services and revise care plans
  • Collect, document, and maintain member information and care-management activities
  • Educate members and families/caregivers on disease processes, care gaps, care options, referrals, and benefits
  • Act as liaison and member advocate between members/families, physicians, and facilities/agencies
  • Coordinate community resources and service authorizations, including meals, employment, housing, foster care, transportation, and activities of daily living
  • Perform home and other site visits, potentially once a month or more
  • Partner with leadership to improve quality and cost-effective service delivery
  • May precept and coach clinical new hires, support onboarding, and assess competency readiness
  • Perform other duties as assigned and comply with policies and standards

Requirements

What you’ll need
  • Graduate from an Accredited School of Nursing or a Bachelor's degree and 4–6 years of related experience
  • RN — Registered Nurse — State Licensure and/or Compact State Licensure required, or NP — Nurse Practitioner — Current State's Nurse Licensure required
  • Resource Utilization Group (RUG) certification must be obtained within 90 days of hire
  • Bachelor's degree in Nursing preferred
  • Ability to assess and coordinate services for complex/high-acuity populations
  • Knowledge of long-term care, healthcare services, care plans, service authorization, and community resources
  • Compliance with state, federal, and clinical guidelines
  • In-home assessment and site-visit capability

Benefits

Comp & perks
  • Competitive pay
  • Health insurance
  • 401K and stock purchase plans
  • Tuition reimbursement
  • Paid time off plus holidays
  • Flexible approach to work with remote, hybrid, field or office work schedules
  • Additional forms of incentives may be included in total compensation
  • Equal opportunity employer committed to diversity