Supervisor, Care Coordination – Social Work

Centene Corporation

. Supervise care coordination activities for assigned members and ensure appropriate services and continuity of care .

Posted 11/12/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $63,600 - $114,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, team supervision, and compliance with regulatory requirements while effectively managing member care and team performance. Holds a relevant behavioral health license and possesses strong leadership skills to enhance service delivery.

Highest-signal resume keywords

Care CoordinationTeam SupervisionBehavioral Health LicenseRegulatory CompliancePerformance Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Coordination ActivitiesDocumentation ReviewService AssessmentsCaseload AssignmentKPI AdherenceOnboarding and TrainingChange ManagementQuality Standards Compliance

Soft Skills

Team LeadershipCoachingCollaborationCommunication

Certifications & Qualifications

LCSWLMHCLCPC

Industry Keywords

Behavioral HealthSubstance UseContractual RequirementsRegulatory GuidelinesContinuity of Care

About the role

Key responsibilities & impact

Supervise care coordination activities for assigned members and ensure appropriate services and continuity of care
Supervise day-to-day activities of care coordination team members and address member/provider issues
Monitor and review care coordination documentation, transition-of-care records, and service assessments
Assign caseloads based on state and contractual requirements and member needs
Collaborate with the care management team to ensure effective and appropriate member care
Ensure standards of practice and policies comply with contractual and regulatory requirements
Educate and guide the care coordination team on member and provider issues
Evaluate team performance and provide feedback on performance, goals, and career milestones
Coach the team to improve continuity of care across services
Assist with onboarding, hiring, and training team members
Oversee telephonic, digital, home, and other site outreach as needed
Ensure adherence to service-level, quality, and KPI expectations
Lead and champion change within the scope of responsibility
Perform other duties as assigned and comply with all policies and standards

Requirements

What you’ll need

Bachelor's degree
4+ years of related experience
Candidates must be located in Illinois
Experience working with behavioral health and substance use populations is ideal
Hold a social work or behavioral health license, such as LCSW, LMHC, or LCPC
Ability to comply with contractual requirements, regulatory guidelines, policies, standards, service levels, quality expectations, and KPIs

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation