Supervisor, Care Management – LTSS

Centene Corporation

. Supervise the care coordination team serving long-term care members .

Posted 11/2/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $75,300 - $135,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supervising care coordination teams, ensuring compliance with federal and state regulations, and enhancing the quality of care management delivery. Proven ability to lead, coach, and develop team members while managing complex care cases and improving member experiences.

Highest-signal resume keywords

Bachelor's Degree4+ Years Related ExperienceLTSS ExperienceSupervisory ExperienceCompliance Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Team LeadershipCoachingPerformance EvaluationConflict ResolutionCommunication

Industry Keywords

Care CoordinationLong-Term CareCare ManagementMember OutreachFederal RegulationsState RegulationsCaseload ManagementQuality ImprovementOnboardingChange Management

About the role

Key responsibilities & impact

Supervise the care coordination team serving long-term care members
Promote quality and efficacy of care management delivery
Supervise day-to-day escalations and care management issues related to members or providers
Monitor and review long-term care management documentation for compliance with federal and state regulations and contractual agreements
Assign caseloads and work assignments based on state requirements, staff experience, and member needs
Work with senior management on escalated and complex care cases
Provide guidance to junior team members addressing member concerns
Educate and provide resources on key initiatives and member outreach
Evaluate team performance and provide feedback on performance, goals, and career milestones
Coach and guide the team to improve member and provider experience and deliver high-quality care
Assist with onboarding, hiring, and training team members
Lead and champion change within scope of responsibility
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree and 4+ years of related experience or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
Candidates must be based in Illinois
LTSS and waiver experience preferred as ideal candidate qualifications
Prior lead or supervisory experience preferred as an ideal candidate qualification
Compliance with all policies and standards

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plan
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation