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Supervisor, Care Management – Social Worker
Centene Corporation. Supervise the care management team and care coordination of behavioral health members .
Posted 10/15/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $87,000 - $161,300 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supervising care management teams and coordinating behavioral health services, ensuring compliance with regulatory standards and promoting quality care delivery. Possesses strong leadership skills to guide team members and enhance collaboration with community organizations and stakeholders.
Highest-signal resume keywords
Licensed ClinicianBehavioral Health ExperienceCare CoordinationLeadership ExperienceMaster's Degree in Nursing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care ManagementRegulatory ComplianceQuality AssurancePerformance EvaluationStaff TrainingOnboardingDocumentation ReviewCare Plan DevelopmentMetrics MonitoringEscalation Management
Soft Skills
Relationship BuildingCollaborationCoachingGuidanceCommunication
Certifications & Qualifications
Licensed Clinical Behavioral Health ProfessionalRN
Industry Keywords
Behavioral HealthCare Coordination and Support OrganizationsCommunity OrganizationsHealthcare BenefitsMember Outreach
About the role
Key responsibilities & impact- Supervise the care management team and care coordination of behavioral health members
- Promote quality and efficacy of care management delivery for mental and behavioral health needs
- Supervise day-to-day escalations and care management issues related to members or providers
- Monitor and review required care management documentation for regulatory and contractual compliance
- Assign caseloads based on state requirements, staff experience, and member needs
- Work with senior management on escalated and complex behavioral health cases
- Provide guidance to junior team members on member concerns
- Educate and provide resources to the care management team on initiatives and member outreach
- Evaluate team performance and provide feedback on goals and career milestones
- Coach and guide care management team members and providers on care quality, service and care plan options, procedures, referrals, and healthcare benefits
- Monitor reports and quality/productivity metrics; perform regular staff audits as needed
- Assist with onboarding, hiring, and training care management team members
- Perform other duties as assigned
Requirements
What you’ll need- Candidates must reside in Illinois
- Able to travel up to 10% of the time
- Licensed Clinician with experience supporting children in a Behavioral Health setting
- Experience partnering with Care Coordination and Support Organizations (CCSOs) providers, community organizations, and other stakeholders
- Strong relationship-building and collaboration skills
- Previous leadership experience
- Master's degree or graduation from an Accredited School of Nursing
- 4+ years of related experience
- Licensed Clinical Behavioral Health Professional or RN based on state contract requirements, e.g., LCSW, LMSW, LMFT, LMHC, or RN with BH experience
- Complies with all policies and standards
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation