Supervisor, Medicare Enrollment

Centene Corporation

. Monitor and oversee Medicare enrollment operations, regulatory audits, and related initiatives impacting membership for product lines and health plans .

Posted 11/3/2026full-timeRemote • United StatesJuniorMid-Level💰 $70,100 - $126,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Medicare enrollment operations, compliance risk identification, and audit preparation, while effectively managing staff performance and operational excellence programs. Strong analytical problem-solving skills and proficiency in Microsoft Excel enhance the ability to drive process improvements and meet regulatory standards.

Highest-signal resume keywords

Medicare Enrollment ExperienceAudit PreparationRoot Cause AnalysisMicrosoft Excel SkillsSupervisory Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medicare Enrollment TransactionsMember MaintenanceCancellationsDisenrollmentsReinstatementsCMS Processing RequirementsDocumentation ValidationFindings AnalysisProcess ImprovementBusiness Operations Experience

Soft Skills

Analytical Problem-SolvingStaff ManagementRelationship DevelopmentStakeholder CollaborationTraining Oversight

Industry Keywords

CMSRegulatory ComplianceManaged CareHealth PlansEnrollment and BillingContact Center OperationsClaims ManagementProvider Data Management

About the role

Key responsibilities & impact

Monitor and oversee Medicare enrollment operations, regulatory audits, and related initiatives impacting membership for product lines and health plans
Manage service levels and audit readiness
Identify compliance risks, root causes, service opportunities, and process improvements
Oversee implementation of quality and operations excellence programs
Monitor production status to ensure production and quality goals are met
Prioritize daily work volumes
Hire, train, and manage staff performance
Monitor service levels for compliance with state, federal, and company metrics and standards
Support special projects, process improvement evaluations, department business development, and ROI analysis
Partner with stakeholders on membership-related initiatives, including business needs, strategy recommendations, project outlines, deliverables, and ROI
Develop and maintain relationships with health plans, IT partners, and other business units
Oversee training and business processes
Perform other assigned duties and comply with policies and standards

Requirements

What you’ll need

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Strong Medicare enrollment experience highly preferred, including enrollment transactions, member maintenance, cancellations, disenrollments, reinstatements, and CMS processing requirements
Experience with CMS, state, corporate compliance, or other highly regulated operational audits highly preferred
Experience with audit preparation, documentation validation, findings, and root cause analysis highly preferred
Strong root cause analysis and analytical problem-solving skills highly preferred
Intermediate to advanced Microsoft Excel skills highly preferred, including formulas, pivot tables, graphs, and charts
Must be available Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern Time
Associate's degree in Business or related field or equivalent experience required
2+ years supervisory/lead experience or management of large projects required
2+ years business operations experience in enrollment and billing, contact center, claims, customer service, provider data management, or similar operations required
2+ years experience in managed care and/or Medicare environment preferred
Up to 10% travel based on audit needs

Benefits

Comp & perks

Competitive pay
Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation, subject to eligibility