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Wellness Health Coach – Behavioral Health
Centene Corporation. Complete health assessments and implement solutions and care plans to improve member health and wellness .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting comprehensive mental health assessments and implementing wellness care plans to improve member health. Proficient in collaborating with healthcare providers and managing behavioral health programs while ensuring compliance with state and federal regulations.
Highest-signal resume keywords
Licensed Professional Counselor (LPC)Licensed Clinical Social Worker (LCSW)Registered Nurse (RN)Behavioral Health ExperienceMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mental Health AssessmentCare Plan ImplementationChronic Condition ManagementTelephonic SupportWellness CoachingDocumentation ComplianceBehavioral Health Care ManagementUtilization ManagementBilingual English and SpanishSTAR Program Management
Soft Skills
Strong Communication SkillsOrganizational SkillsTime Management Skills
Tools & Technologies
Microsoft 365 Co-PilotExcelOutlookOneNoteWordPowerPointTeams
Certifications & Qualifications
Certified Health Coach CertificationIndependent Clinical Licensure
Industry Keywords
Psychiatric Intensive Outpatient Programs (IOP)Managed CareCommunity Mental HealthMedicaid ProvidersInpatient Psychiatric HospitalsResidential Treatment CentersSubstance Abuse RehabilitationMilitary/Veteran Hospitals
About the role
Key responsibilities & impact- Complete health assessments and implement solutions and care plans to improve member health and wellness
- Support members at risk of or diagnosed with chronic conditions
- Conduct comprehensive mental health and psychosocial telephonic assessments
- Determine clinical risk and readiness to change
- Provide telephonic support, coaching, education, and encouragement through wellness care plans and programs
- Help members develop attainable wellness goals using plans, resources, and support
- Monitor wellness plans, member status, and outcomes; recommend care-plan changes to reduce health risks
- Engage and influence members in decisions supporting healthy lifestyles
- Coordinate with healthcare providers to align wellness plans with medical plans of care
- Collect, document, and maintain member information for state and federal accreditation compliance
- Provide leadership feedback on opportunities to improve care quality and cost effectiveness
- Comply with all policies and standards
- Perform other duties as assigned
Requirements
What you’ll need- LPCs, LCSWs, LMFTs, LMSWs, or RNs with demonstrated experience in Psychiatric Intensive Outpatient Programs (IOP), Managed Care Behavioral Health Care Management, or Utilization Management
- Approved independent clinical licensure must be issued from the state of Texas
- Associate's degree or higher
- 2–4 years of related behavioral health/psychiatric experience
- Registered Nurse state licensure and/or compact state licensure required, or licensed behavioral health professional credential (LPC, LCSW, LMSW, LMFT, or PhD) issued by Texas, or Certified Health Coach Certification
- For Superior Health Plan: LPC, LCSW, LMSW, LMFT, PhD, or RN with direct behavioral health experience
- Strong communication, organizational, and time management skills
- Proficiency with Microsoft Office applications, including MS 365 Co-Pilot, Excel, Outlook, OneNote, Word, PowerPoint, and Teams
- 4+ years of assessing various levels of care for adults and children ages 0–65 (ideal/preferred)
- 3+ years of post-graduate experience collaborating with Mental Health Authorities, Medicaid providers, or Community Mental Health providers (ideal/preferred)
- Experience with inpatient psychiatric hospitals, residential treatment centers, substance abuse rehabilitation facilities, military/veteran hospitals, or Mental Health Authorities
- Experience managing members using STAR CHIP, STAR Plus, STAR Health, STAR Kids, or state and government-sponsored program guidelines (highly preferred)
- Bilingual English and Spanish is a plus, but not required
Benefits
Comp & perks- Health insurance
- 401K
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity and diversity commitment