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Center for Health Care Strategies

Community Health Worker

Center for Health Care Strategies

. Help Nemours Children’s Health patients and families navigate and access community services and resources and adopt healthy behaviors.

Posted 11/12/2026full-timeWilmington • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in community health outreach, case management, and patient education, with a focus on social determinants of health and collaboration with multidisciplinary teams. Proficient in using EMR for documentation and communication while advocating for patient and family health needs.

Highest-signal resume keywords
Community Health Worker ExperienceCase ManagementHealth EducationMotivational Interviewing TrainingAsthma Educator Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Health Management EducationCommunity OutreachPatient AdvocacyHealth Re-EducationIntake InterviewsReferral CoordinationSocial Determinants of Health AssessmentEMR DocumentationCare ManagementHealth Screening
Soft Skills
Relationship BuildingCommunicationEmpathySupport and EncouragementCollaboration
Certifications & Qualifications
Asthma Educator CertificationCHW Core Competency TrainingMotivational Interviewing Training
Industry Keywords
Community ServicesHealth PromotionSocial SupportVulnerable PopulationsHealth ResourcesPatient CareInformal CounselingTransportation ResourcesHealth ManagementFamily Health

About the role

Key responsibilities & impact
  • Help Nemours Children’s Health patients and families navigate and access community services and resources and adopt healthy behaviors.
  • Support providers and the Care Management team through integrated care management and community outreach.
  • Promote, maintain, and improve patient and family health; provide social support and informal counseling; and advocate for individual and community health needs.
  • Provide health re-education and coaching on disease and health management.
  • Advocate, facilitate, and organize access to health and social services.
  • Conduct community outreach, including home calls, home visits, and health screenings.
  • Establish trusting relationships with patients and families and provide general support and encouragement.
  • Provide case management for non-medical needs of high-needs families through regular communication and collaborative care management.
  • Use EMR to document patient care, communicate with the primary care team, collect assessment data, and track patient progress.
  • Conduct intake interviews, enroll or refer patients to community programs, and provide referrals to community agencies.
  • Build relationships with local agencies, schools, churches, and other programs serving children and families.
  • Provide education on medications, therapies, health promotion, and informal counseling in partnership with medical, social work, and care coordination teams.
  • Assist with care management and transitions for vulnerable populations, including transportation resources and appointment reminders.
  • Collaborate with medical and social work teams to address and document social determinants of health, including food insecurity, financial hardship, transportation, housing, and violence prevention.
  • Assist with unusual or difficult patient/family situations and access to medical insurance and specialty pharmacies.

Requirements

What you’ll need
  • Minimum of one year of prior experience as a Community Health Worker or related experience providing education to individuals on health management.
  • High school diploma required.
  • Attend CHW Core Competency training program.
  • Become certified as an asthma educator within 3 months of hire.
  • Attend and complete motivational interviewing training.
  • Attend basic skills for working with smokers training.