Creative Studio Operations Lead

Center for Health Care Strategies

. Coordinate creative project and request intake and route requests to appropriate resources based on priorities, capacity, and business needs .

Posted 10/17/2026full-timeWilmington • Florida • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management within creative operations, focusing on resource allocation, workflow optimization, and stakeholder communication. Proficient in managing timelines and deliverables while ensuring adherence to creative processes and governance standards.

Highest-signal resume keywords

Project Management Professional (PMP) CertificationCreative Operations ManagementResource Allocation and PrioritizationEditorial Review Process LeadershipWork Management Platforms (Jira)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCreative Services ManagementTraffic ManagementDeliverable Timelines ManagementPerformance Data AnalysisUtilization ReportingWorkflow Metrics OptimizationContent Approval WorkflowsEditorial Calendar ManagementProcess Improvement

Soft Skills

Clear CommunicationIssue ResolutionStakeholder ManagementTeam CollaborationOperational Efficiency

Tools & Technologies

JiraWork Management Platforms

Certifications & Qualifications

Certified Associate in Project Management (CAPM)Project Management Professional (PMP)

Industry Keywords

Creative OperationsMarketingAgency EnvironmentBrand GovernanceCross-Functional Team Support

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Coordinate creative project and request intake and route requests to appropriate resources based on priorities, capacity, and business needs
Partner with Creative Studio leadership to facilitate project and workflow prioritization and resource allocation decisions
Manage timelines, milestones, dependencies, deliverables intake, scoping, scheduling, resourcing, and end-to-end workflow through final delivery
Serve as the primary liaison between Creative Studio teams and stakeholders, providing clear communication, status updates, and issue resolution
Ensure adherence to established creative processes, review workflows, and organizational governance requirements
Monitor team capacity and workload across creative disciplines to optimize resource utilization and delivery timelines
Identify operational challenges and recommend process improvements that enhance efficiency, transparency, and accountability across the studio
Support agency and vendor management, including project coordination, delivery oversight, and relationship management
Lead the Editorial Review Team, managing review workflows, content approvals, and editorial calendar planning
Partner with Project Services and Operations leadership to implement departmental initiatives, reporting, and workflow enhancements
Manage the studio's operating budget

Requirements

What you’ll need

Bachelor's degree in Marketing, Communications, Business Administration, Healthcare Administration, or a related field is required
Master's degree in a related discipline is preferred
Certified Associate in Project Management (CAPM), Project Management Professional (PMP), or equivalent project management certification; certification must be obtained within 12 months of hire if not held at time of employment
Project Management Professional (PMP) Certification in creative operations, workflow management, or change management disciplines
Minimum of five years of experience in creative operations, creative services, traffic management, project management, or studio operations within a marketing, creative, or agency environment
Experience managing creative intake, prioritization, resource allocation, and deliverable timelines across multiple concurrent projects
Experience supporting cross-functional creative teams and partnering with business stakeholders to deliver integrated marketing and communications initiatives
Experience overseeing agency and vendor relationships, project coordination, and delivery management
Experience leading editorial review processes, content approval workflows, and editorial calendar management
Experience leveraging performance data, utilization reporting, and workflow metrics to inform resourcing, prioritization, and continuous process improvement
Fluency with work management platforms such as Jira and the ability to leverage reporting and workflow capabilities to optimize operations
Working knowledge of creative production processes and brand governance frameworks