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Emergency Medical Services Liaison
Center for Health Care Strategies. Establish the overall EMS outreach program and increase relationships between Nemours Children's Health, Florida, EMS Agencies, and community hospitals .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in establishing and managing EMS outreach programs, fostering relationships with EMS agencies and hospitals, and delivering training programs for emergency medicine teams. Proficient in analyzing patient outcome data and implementing quality improvement initiatives in pediatric emergency care.
Highest-signal resume keywords
EMS Outreach Program DevelopmentParamedic ExperienceClient Account ManagementBLS CertificationPALS Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Outcome AnalysisField VisitsTraining Program DevelopmentQuality Improvement InitiativesEmergency Medicine Knowledge
Soft Skills
Relationship BuildingEffective CommunicationProblem SolvingAdvocacyFollow-Up
Tools & Technologies
PRM Tool
Certifications & Qualifications
ASNBSNState of Florida EMT LicenseParamedic LicenseBLS CertificationACLS CertificationPALS Certification
Industry Keywords
Pediatric Emergency CareEMS AgenciesCommunity HospitalsClinical ServicesReferral Processes
About the role
Key responsibilities & impact- Establish the overall EMS outreach program and increase relationships between Nemours Children's Health, Florida, EMS Agencies, and community hospitals
- Conduct consistent and meaningful in-person calls, field visits, site visits, and meetings with EMS agencies and hospitals
- Represent Nemours Children's Hospital, Florida, and advocate for the hospital with local, regional, and state EMS agencies
- Develop and implement the EMS outreach program, including field rides
- Identify needs, offer appropriate solutions, overcome objections, seek closure, and provide effective follow-up
- Educate EMS agencies and hospital partners about clinical services, service locations, payer requirements, and referral processes
- Develop and deliver training programs for EMS providers and hospital partnership Emergency Medicine teams
- Conduct regular debriefs and case reviews with EMS teams to identify improvement areas and enhance patient outcomes
- Participate in quality improvement initiatives related to pediatric emergency care and EMS interactions
- Maintain accurate client account management records of field calls using the PRM tool
- Analyze EMS transport and patient outcome data to identify trends, opportunities, and improvement strategies
- Produce quarterly territory assessments
- Maintain the EMS room with snacks, drinks, and educational information
- Promote CME and non-CME educational programs, social events, and activities for EMS and hospital partners
- Attend meetings, huddles, and individual rounds with the manager, Business Development Department, and other applicable groups
Requirements
What you’ll need- ASN required; BSN preferred
- Minimum of 2 years of experience as a Paramedic, Fire & Response
- Minimum of 3 years of experience in the field
- Current valid State of Florida license as an EMT, Paramedic or RN
- Current Basic Life Support (BLS) certification must be obtained within 30 days after hire
- Advanced Cardiac Life Support certification must be obtained within 30 days after hire
- Pediatric Advanced Life Support certification must be obtained within 30 days after hire
- Ability to travel, including daily travel and some overnight travel
- Approximately 80% of time spent visiting community providers within the Nemours service area, potentially requiring overtime, evening, or weekend hours