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Center for Health Care Strategies

Financial Counselor – Insurance Coordinator

Center for Health Care Strategies

. Perform methodical and thorough financial assessments of uninsured and/or underinsured patients .

Posted 11/12/2026full-timeOrlando • Florida • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial assessments for uninsured and underinsured patients, including application processes for federal and state programs. Proficient in patient accounting functions, customer service, and resolving financial inquiries.

Highest-signal resume keywords
Financial AssessmentPatient Accounting FunctionsFamily Financial AdvocacyMedicaid Application ProcessingCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial InterviewingPatient Responsibility EstimationEligibility AnalysisInsurance BillingApplication Submission
Soft Skills
CommunicationProblem-SolvingEmpathy
Certifications & Qualifications
Associate Degree
Industry Keywords
Uninsured PatientsUnderinsured PatientsHealthcare FundingPatient RightsGovernmental Agencies

About the role

Key responsibilities & impact
  • Perform methodical and thorough financial assessments of uninsured and/or underinsured patients
  • Assist patients with applications for federal, state, and local programs
  • Support patients and family members in accessing available funding through private and governmental agencies
  • Conduct financial interviews with patients and families to resolve accounts
  • Advise patients and guarantors about rights, responsibilities, procedures, and payment for care
  • Collect applicable patient responsibility amounts and create patient responsibility estimates based on insurance coverage and benefits
  • Communicate with specialty clinic locations and physician offices on behalf of financial services
  • Handle inbound and outbound customer service, account inquiry, coverage, and eligibility calls
  • Perform DCF application processes and interpret and analyze eligibility requirements and benefit information
  • Assist with Medicaid/Kidcare and other applicable insurance plan applications and submissions
  • Aid in resolving customer service concerns related to financial services

Requirements

What you’ll need
  • Associate Degree required; Minimum 3 years of hospital experience and working knowledge of patient accounting functions including pre-admissions and admission registration will be considered in lieu of an Associate Degree
  • Minimum 1 year Family Financial Advocate experience, in addition to Registration, insurance, billing, and/or relevant experience required for FA I

Benefits

Comp & perks
  • No benefits, perks, or compensation extras are specified in the posting