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Laboratory Informatics & Technology Analyst
Center for Health Care Strategies. Provide advanced support for enterprise Epic and laboratory applications.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic Application Systems Implementation and Support, with strong capabilities in troubleshooting Electronic Medical Records and optimizing healthcare applications for performance and scalability. Proven ability to coordinate testing, manage team tasks, and facilitate collaboration across IT and clinical teams.
Highest-signal resume keywords
Epic Application Systems ImplementationElectronic Medical Record TroubleshootingHealthcare Operations ExperienceProject Management ExperienceApplication-Specific Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System OptimizationWorkflow AnalysisData CollectionReport GenerationCustom ConfigurationTesting and ValidationPerformance OptimizationSoftware Application KnowledgeIssue ResolutionChange Management
Soft Skills
CollaborationCommunicationProblem-SolvingTeam CoordinationEducator
Tools & Technologies
Epic BeakerEpicCare AmbulatoryInpatient Orders Application
Certifications & Qualifications
Epic CertificationApplication-Specific Certifications
Industry Keywords
Healthcare SettingClinical ExperienceHealthcare ITLaboratory ApplicationsEnterprise Applications
About the role
Key responsibilities & impact- Provide advanced support for enterprise Epic and laboratory applications.
- Troubleshoot and resolve complex issues in the Electronic Medical Record.
- Coordinate testing, validation, and production releases.
- Optimize systems for performance, scalability, and maintainability.
- Provide direct support to end users using software applications, technology, and electronic medical records across medical and research laboratory operations.
- Build, test, and validate new functionality.
- Engage in custom configuration activities.
- Analyze workflows, data collection, report details, and technical issues associated with clinical and business applications.
- Identify process improvement and system optimization opportunities.
- Act as a change agent, educator, and resource.
- Collaborate with senior management to plan, implement, and evaluate systems and services.
- Coordinate system updates, changes, and enhancements while maintaining system and data integrity.
- Facilitate hardware installation and implementation between IT, patient care, and business process teams.
- Prepare charts and diagrams for problem analysis and submit solution recommendations.
- Manage and coordinate team tasks.
- Maintain issue lists, documentation, meeting minutes, agendas, and weekly status reports for leadership.
Requirements
What you’ll need- Associate Analyst: Associate's Degree required.
- Associate Analyst: Equivalent work experience may be considered for internal candidates in lieu of education requirements.
- Associate Analyst: Minimum of one (1) to three (3) years experience required.
- Associate Analyst: Minimum of one (1) year experience in a healthcare setting preferred.
- Associate Analyst: Prior Healthcare Operation or IT experience preferred.
- Associate Analyst: Epic Application systems Implementation and Support experience preferred.
- Strong software and application knowledge.
- If an RN or other Clinical Provider, must maintain that license.
- Application-specific certifications as required; Epic Certification to be obtained after hire and maintained for the duration of employment.
- Analyst: Bachelor's Degree required.
- Analyst: Equivalent work experience may be considered for internal candidates in lieu of education requirements.
- Analyst: Minimum of three (3) years experience required.
- Analyst: Minimum of 3 years experience in a healthcare setting required.
- Analyst: Prior Nursing, Clinical experience, Healthcare Operations or IT experience required.
- Analyst: Epic Beaker, EpicCare Ambulatory or Inpatient Orders Application Certification and Implementation/Support experience preferred.
- Analyst: Strong software and application knowledge required.
- Analyst: If an RN or other Clinical Provider, must maintain that license.
- Analyst: Project Management experience preferred.
- Analyst: Application-specific certifications as required; Epic Certification to be obtained after hire and maintained for the duration of employment.
Benefits
Comp & perks- Full-time employment
- Hybrid work arrangement (onsite and remote)