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Primary and Urgent Care Operations Program Manager
Center for Health Care Strategies. Support Primary Care growth and expansion initiatives across Central Florida .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare administration and operational management, with a strong focus on project management, financial stewardship, and performance optimization in primary and urgent care settings.
Highest-signal resume keywords
Healthcare AdministrationProject ManagementOperational MetricsFinancial ReportingCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Ambulatory OperationsPhysician Practice ManagementKPI TrackingBudgetingStrategic PlanningProcess StandardizationPerformance ImprovementData AnalysisExecutive CommunicationDashboard Development
Soft Skills
LeadershipCollaborationCommunicationProblem-SolvingStakeholder Engagement
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree Preferred
Industry Keywords
Primary CareUrgent CarePediatric AmbulatoryMulti-Site PracticeHealthcare Leadership
About the role
Key responsibilities & impact- Support Primary Care growth and expansion initiatives across Central Florida
- Lead and coordinate strategic and operational projects across Primary and Urgent Care
- Track KPIs, goals, access, productivity, financial performance, and patient experience
- Develop project plans, dashboards, executive updates, presentations, and action plans
- Identify operational trends, performance gaps, and opportunities for practice improvement
- Partner with clinical leaders, Finance, HR, Strategy, Marketing, IT, and other stakeholders
- Support business cases, practice optimization, financial stewardship, and access initiatives
- Help standardize processes and strengthen operational consistency as the network grows
- Coordinate high-priority initiatives from strategy through execution
Requirements
What you’ll need- Bachelor’s degree in healthcare administration, business, public health, nursing, organizational leadership, or a related field
- At least 3 years of experience in ambulatory operations, healthcare administration, physician practice management, project management, strategy, or related healthcare leadership support
- Master’s degree preferred
- Primary care, urgent care, pediatric ambulatory, or multi-site practice experience preferred
- Experience supporting senior leaders and complex, cross-functional initiatives preferred
- Experience with operational metrics, financial reporting, budgeting, and executive communications preferred
Benefits
Comp & perks- Medical, dental, and vision coverage
- Paid time off, holidays, and volunteer time
- Six weeks of paid parental leave
- Tuition reimbursement up to $5,250
- 403(b) retirement plan with matching contributions
- Life insurance
- Short- and long-term disability coverage