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Marketing Operations Intern
Center for Internet Security. Support MarCom operations through the administration and maintenance of productivity and workflow management tools, including Optimizely .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while effectively managing multiple marketing projects and initiatives. Proficient in utilizing project management tools and methodologies to enhance workflow efficiency and support marketing operations.
Highest-signal resume keywords
Project ManagementOptimizelyMicrosoft Office ProficiencyAgile MethodologiesProcess Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Management ConceptsWorkflow ManagementProcess ImprovementMarketing ProcessesDocumentation Creation
Soft Skills
Strong Organizational SkillsExcellent Written CommunicationExcellent Verbal CommunicationAttention to DetailCollaborative Teamwork
Tools & Technologies
OptimizelyJiraAsanaMonday.comMicrosoft ExcelMicrosoft PowerPointMicrosoft Word
Industry Keywords
Marketing OperationsMarTechWorkflow AutomationProcess OptimizationSOPs
About the role
Key responsibilities & impact- Support MarCom operations through the administration and maintenance of productivity and workflow management tools, including Optimizely
- Assist with creating and maintaining workflows, request forms, task briefs, templates, routing rules, and other operational assets
- Create, organize, and maintain documentation related to MarCom processes, procedures, and best practices
- Assist with sprint planning, backlog refinement, prioritization activities, and related coordination efforts
- Monitor project timelines, dependencies, and deliverables across multiple campaigns and initiatives
- Track action items and help ensure projects progress through established workflows
- Support recurring marketing initiatives, including newsletters, webinars, and other communication programs
- Identify process improvements and use project management tools, emerging technologies, and artificial intelligence to streamline processes and improve efficiency
- Provide administrative and operational support for marketing projects and campaigns
- Perform other assigned tasks and responsibilities
Requirements
What you’ll need- Currently pursuing a Bachelor's degree in Marketing, Communications, Business Administration, Project Management, Information Systems, or a related field
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Strong attention to detail and commitment to accuracy
- Ability to work effectively in a collaborative team environment
- Basic understanding of project management concepts and marketing processes
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word
- Strong problem-solving and analytical skills
- Must be authorized to work in the United States
- Experience with project management, work management, or productivity platforms such as Optimizely, Jira, Asana, Monday.com, or similar tools is a plus
- Familiarity with Agile or Scrum methodologies is a plus
- Experience creating process documentation, standard operating procedures (SOPs), or training materials is a plus
- Interest in marketing operations, project management, process improvement, or marketing technology (MarTech) is a plus
- Experience supporting marketing campaigns, events, webinars, or communication initiatives is a plus
- Knowledge of workflow automation or process optimization concepts is a plus