Director, IT Digital Workplace

CenterPoint Energy

. Develop and execute the Digital Workplace roadmap from design and readiness through pilot, scaled migration, optimization, and retirement of legacy dependencies .

Posted 10/30/2026full-timeHouston • Texas • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading digital workplace transformations, integrating Microsoft 365 and Intune for endpoint management, and optimizing employee experiences through innovative technologies and processes. Proven ability to manage complex projects, financial plans, and cross-functional teams while fostering a culture of accountability and continuous improvement.

Highest-signal resume keywords

Digital Workplace TransformationMicrosoft 365 IntegrationEndpoint ManagementLeadership in ITIL and ITSMFinancial and Vendor Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Endpoint SecurityWindows Endpoint ManagementDevice Lifecycle ManagementVirtual Desktop TechnologiesCloud Desktop TechnologiesAI-Augmented Workplace ExperienceAutomation and ObservabilitySCCMIntuneApple Device Management

Soft Skills

Executive CommunicationStakeholder ManagementOrganizational Change LeadershipMentoringInnovation

Tools & Technologies

ServiceNowHR SystemsTeamsConference TechnologiesExperience Telemetry

Certifications & Qualifications

ITILPMPMicrosoft AzureMicrosoft 365Endpoint Management

Industry Keywords

Zero Trust PrinciplesRegulatory ComplianceResponsible AIData GovernanceOperational Resilience

Tech Stack

Tools & technologies

AzureCloudITSMPMPServiceNow

About the role

Key responsibilities & impact

Develop and execute the Digital Workplace roadmap from design and readiness through pilot, scaled migration, optimization, and retirement of legacy dependencies
Lead the transition from SCCM-centered endpoint management to an Intune-led, cloud-managed control plane
Modernize device lifecycle management across laptops, iPads, field devices, virtual desktops, and approved BYOD
Establish an integrated endpoint security and compliance model
Advance digital employee experience through Endpoint Analytics, digital experience monitoring, adoption insights, self-service, proactive communications, and measurable onboarding and support improvements
Create an AI-augmented workplace experience using Copilot and conversational self-service
Integrate Microsoft 365, Intune, ServiceNow, HR systems, security platforms, Teams, conference technologies, and experience telemetry
Enable connected workflows, automated joiner-mover-leaver processes, and end-to-end observability
Define product ownership, architecture standards, governance forums, decision rights, execution gates, service measures, and executive dashboards
Lead service providers, technology partners, and internal engineering teams
Manage contracts, financial plans, delivery commitments, operational performance, and transition risk
Build and mentor a high-performing cross-functional team across endpoint engineering, modern management, collaboration, workplace automation, experience management, and service integration
Foster accountability, innovation, and continuous improvement

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
10+ years of progressive IT leadership experience
5+ years leading digital workplace, end-user computing, endpoint engineering, collaboration, or workplace transformation capabilities in a large enterprise
Demonstrated experience creating and executing multi-year technology roadmaps
Experience leading complex global or multi-site transformation programs with measurable business and employee outcomes
Strong expertise in Microsoft 365, Intune, Entra ID, SCCM, Windows endpoint management, Autopilot, Apple device management, BYOD, endpoint security, and modern application and update delivery
Experience with virtual desktop and cloud desktop technologies, device-as-a-service models, hardware lifecycle management, field mobility, and persona-based device strategies
Proven leadership in digital employee experience, ITIL and ITSM optimization, ServiceNow integration, automation, observability, self-service, proactive remediation, and AI-enabled service delivery
Knowledge of Zero Trust principles, regulatory compliance, responsible AI, data governance, operational resilience, and security controls in a regulated or asset-intensive environment
Strong financial, vendor, contract, and partner management capabilities
Experience establishing statements of work, service measures, governance, and executive reporting
Exceptional executive communication, stakeholder management, and organizational change leadership skills
Relevant certifications such as ITIL, PMP, Microsoft Azure, Microsoft 365, endpoint management, security, or equivalent are preferred

Benefits

Comp & perks

Competitive pay
Paid training
Benefits eligibility begins on your first day
Transit subsidies
Flexible work schedule
Paid holidays and paid time off
Access to discounts at fitness clubs
On-site wellness center at the headquarters in Houston
Professional growth and development programs
Tuition reimbursement
401(k) Savings Plan featuring a company match dollar-for-dollar up to 6%
Company contribution of 3% to the 401(k) regardless of your contribution