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Crisis Care Consultant
Centerstone. Provide brief clinical screenings, risk assessments, safety planning, crisis intervention, and appropriate service linkage for individuals experiencing an acute mental health crisis .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting clinical screenings, risk assessments, and crisis intervention while ensuring compliance with ethical and accreditation standards. Proficient in service linkage and referrals, with strong communication skills across various platforms.
Highest-signal resume keywords
Bachelor’s Degree In Behavioral ScienceCrisis InterventionService Linkage And ReferralsTelephonic Clinical ScreeningsEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ScreeningRisk AssessmentCrisis InterventionMeans RestrictionSafety Planning
Soft Skills
Customer ServiceProfessional EtiquetteCollaboration
Certifications & Qualifications
Certified Peer Recovery Specialist
Industry Keywords
Mental Health CrisisCommunity ResourcesAccreditation ComplianceOutreach CallsQuality Assurance Training
About the role
Key responsibilities & impact- Provide brief clinical screenings, risk assessments, safety planning, crisis intervention, and appropriate service linkage for individuals experiencing an acute mental health crisis
- Provide telephonic clinical screenings, risk assessments, means restriction, and crisis intervention to callers
- Conduct outreach calls to individuals assessed by mobile crisis to promote safety
- Meet ethical and clinical standards in compliance with accreditation requirements
- Attend team meetings, in-service training, supervision, and quality assurance training
- Provide high-level customer service and professional etiquette
- Provide service linkage and referrals for programs, services, and community resources
- Collaborate with cross-functional departments, community agencies, hospitals, mental health consumers, and the public
- Assist with administrative tasks as needed
Requirements
What you’ll need- Bachelor’s Degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist required
- One year preferred
- Effectively communicate via written, verbal, in person and virtual methods
- Knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
- Availability for listed shifts
- Sitting – 80%; standing – 20%; occasional squatting, kneeling, bending, driving, and lifting
Benefits
Comp & perks- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program