Team Lead, Contract Care Coordination

Centerstone

. Supervise the day-to-day work of the Clinical Care Coordination team .

Posted 9/23/2026full-timeRemote • Tennessee • United StatesSenior💰 $43,900 - $61,370 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical care coordination, including supervision, mentorship, and performance management. Proficient in behavioral health services within the military community, with strong communication and organizational skills.

Highest-signal resume keywords

Clinical Care CoordinationBehavioral Health ServicesSupervisory ExperienceMicrosoft Office 365 ProficiencyEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Care CoordinationBehavioral Health ServicesPerformance Metrics MonitoringCase Status TrackingExploratory Data AnalysisDescriptive Statistics

Soft Skills

CoachingMentorshipTeam LeadershipChange Management

Tools & Technologies

Microsoft Office 365CRM PlatformsZoomAdobe

Certifications & Qualifications

Master’s Degree in Social WorkMaster’s Degree in Psychology

Industry Keywords

Military CommunityReferral TriageCase ConferencingDocumentation ReviewTraining Compliance

About the role

Key responsibilities & impact

Supervise the day-to-day work of the Clinical Care Coordination team
Hold regular supervision and lead team meetings
Oversee referral triage, case conferencing, documentation review, training compliance, and productivity management
Provide coaching, mentorship, and professional development opportunities
Monitor care coordination performance metrics, complete monthly audits, and submit internal reports to the Program Manager
Maintain accurate and timely case status tracking for assigned referrals
Assist with hiring, onboarding, and training of clinical care coordinators and operational support staff
Perform clinical care coordination services and manage caseload coverage as needed
Support manager requests and departmental operational processes
Assist with external provider consultation and coordination, including service continuation reviews
Serve as a point of contact for routine outreach inquiries related to services and referrals

Requirements

What you’ll need

Master’s degree in Social Work, Psychology or related field required
Bachelor’s degree with at least 3 years of leadership experience may be considered
Minimum of two years’ experience providing behavioral health or social services within the military community required
Supervisory experience preferred
Effective written, verbal, in-person, and virtual communication
Proficiency in Microsoft Office 365 Applications, CRM Platforms, Zoom, basic Exploratory Data Analysis & Descriptive Statistics, and Adobe
Ability to set and meet simultaneous short- and long-term goals
Ability to catalyze change effectively in a team setting

Benefits

Comp & perks

Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program