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CenterWell Senior Primary Care

Associate Director, EMR/EHR Provider Recruitment, Medical Docs

CenterWell Senior Primary Care

. Lead teams responsible for provider recruitment, onboarding, and participation in EMR/EHR and medical documentation workflows .

Posted 10/27/2026full-timeRemote • Kentucky • United StatesSenior💰 $126,300 - $173,700 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in healthcare operations, provider recruitment, and medical documentation management, ensuring compliance and operational performance in regulated environments. Proven ability to lead teams, develop strategies for provider engagement, and implement scalable workflows.

Highest-signal resume keywords
Healthcare Operations ManagementProvider Recruitment LeadershipMedical Documentation ComplianceCross-Functional Team CollaborationRegulatory Compliance Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Healthcare AdministrationOperations ManagementMedical Documentation WorkflowsProvider Network ManagementDocumentation TimelinessPerformance MonitoringContinuous Improvement StrategiesWorkflow DevelopmentRisk AssessmentData Analysis
Soft Skills
LeadershipIndependent JudgmentCommunicationProblem-SolvingStrategic Thinking
Tools & Technologies
EMR SystemsEHR SystemsCompliance Monitoring ToolsDocumentation Management SoftwareData Analytics Platforms
Industry Keywords
Healthcare ComplianceProvider OnboardingClaims ManagementReferral ManagementGovernment Healthcare ProgramsPHI/HIPAA ComplianceMulti-State Healthcare Environment

About the role

Key responsibilities & impact
  • Lead teams responsible for provider recruitment, onboarding, and participation in EMR/EHR and medical documentation workflows
  • Oversee the end-to-end medical documentation process for timely, complete, accurate, and compliant record submission and exchange
  • Develop and execute strategies to improve provider adoption, readiness, documentation return performance, and connectivity capabilities
  • Partner with operational, clinical, compliance, claims, process improvement, and technology teams
  • Monitor documentation compliance, provider performance, and operational trends; implement corrective actions and continuous improvement plans
  • Ensure processes support critical findings communication, continuity of care, referral management, claims, and reimbursement activities
  • Establish and maintain scalable workflows, controls, and standard operating procedures
  • Advise leadership on risks, barriers, and opportunities related to provider recruitment, documentation performance, and operational readiness
  • Exercise independent judgment to manage complex operational, provider, and documentation issues with minimal supervision

Requirements

What you’ll need
  • Bachelor's degree in healthcare administration, business, operations, health information management, or a related field, or equivalent professional experience
  • 7+ years of progressive experience in healthcare operations, provider network management, medical documentation, or implementation leadership
  • 3+ years of leadership experience managing teams responsible for provider onboarding, recruitment, medical documentation, or related operational functions
  • Experience working in regulated healthcare environments with responsibility for compliance, documentation timeliness, and operational performance
  • Experience partnering across provider recruitment, operations, clinical, claims, compliance, and technology teams to implement and improve end-to-end processes
  • US Citizenship required
  • Minimum home internet speed of 25 Mbps download and 10 Mbps upload
  • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
  • Preferred: Experience supporting government healthcare programs, including VA, TRICARE, Medicare, or Medicaid
  • Preferred: Experience with provider onboarding and EMR/EHR connectivity or documentation exchange workflows
  • Preferred: Experience leading medical documentation compliance, record return performance, or provider engagement initiatives in a large, multi-state healthcare environment

Benefits

Comp & perks
  • Bonus incentive plan based on company and/or individual performance
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Work-from-home arrangement
  • Occasional travel to Humana offices for training or meetings