Associate Director, Learning Design

CenterWell Senior Primary Care

. Direct, monitor, and support learning experience analysis, planning, design, and development .

Posted 9/21/2026full-timeRemote • Kentucky • United StatesSenior💰 $115,200 - $158,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic learning program development and change management, with a strong focus on compliance with federal regulations and contract obligations. Proven ability to lead cross-functional teams and utilize learning technologies to enhance organizational performance.

Highest-signal resume keywords

Strategic Learning Experience DevelopmentChange Management ConsultingTraining Program ManagementCross-Functional Team LeadershipFederal Healthcare Regulations Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning Experience AnalysisNeeds AnalysisTraining Program DevelopmentPerformance Improvement SolutionsKPI DevelopmentDesign ThinkingAdult Learning TheoryProject LeadershipStakeholder CommunicationData Analysis

Soft Skills

Organizational SkillsInterpersonal SkillsStrategic InfluenceCollaborationIndependent Judgment

Tools & Technologies

Learning Management SystemsELearning Authoring ToolsAgile Methodologies

Certifications & Qualifications

Government Security Clearance (NBIS)

Industry Keywords

Healthcare AdministrationTRICAREVeterans AffairsFederal Contract ComplianceAdult Education

About the role

Key responsibilities & impact

Direct, monitor, and support learning experience analysis, planning, design, and development
Identify, analyze, and address complex business challenges through learning interventions
Analyze contractual requirements and develop and implement an Annual Training Plan
Consult on and design change management solutions to maximize learner capabilities and operational excellence
Lead cross-functional efforts to ensure training interventions comply with federal contract obligations
Lead a team of learning professionals conducting needs analysis and designing and developing learning experiences
Utilize learning technology to implement performance improvement and professional development solutions
Oversee consultation, design, and development processes using a customer-centric approach
Analyze complex business problems using internal and external data
Identify subject matter experts and produce learning solution recommendations and plans
Conduct needs analysis to determine appropriate and relevant solutions
Ensure learning interventions align with corporate vision and apply Design Thinking and Adult Learning Theory
Identify KPIs and develop measurement strategies to validate business impact
Select, develop, and evaluate personnel
Advise executives on functional learning strategies
Track and analyze training program effectiveness
Exercise independent judgment on complex issues with minimal supervision

Requirements

What you’ll need

U.S. citizenship required by Department of Defense Contract
Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Service)
Candidates currently living in Puerto Rico cannot be hired
Bachelor's degree in Adult Education, Business, Healthcare Administration, Public Health, or related field
6+ years strategic learning experience in healthcare or related industries
2+ years project leadership experience, preferably in training development or strategic program management
At least 1 year of change management consulting related to human readiness
Demonstrated ability to lead cross-functional teams and manage complex projects
Proficiency in developing, managing, and delivering training programs and materials
Strong organizational and interpersonal skills
Ability to interpret and apply contract requirements related to training
Competence in stakeholder communication, including formal reporting and presentations
Ability to lead cross-functional teams and collaborate across organizational boundaries
Strategic influence and analysis capabilities
Ability and willingness to work 8:00 a.m. to 5:00 p.m. Eastern Time consistently
Advanced proficiency with learning management systems and eLearning authoring tools (preferred)
Experience working with TRICARE, Veterans Affairs or government health care environments (preferred)
Familiarity with Agile methodologies (preferred)
Knowledge of federal healthcare regulations and contract compliance (preferred)

Benefits

Comp & perks

Bonus incentive plan based upon company and/or individual performance
Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Home or Hybrid Home/Office employees' self-provided internet service support requirements
Dedicated work space to protect member PHI / HIPAA information
Remote work arrangement
Occasional travel to Humana offices for training or meetings