Clinical Operations Strategy Lead

CenterWell Senior Primary Care

. Lead planning and execution of strategic clinical operations initiatives supporting enterprise goals and operational readiness .

Posted 10/27/2026full-timeRemote • Kentucky • United StatesSenior💰 $104,000 - $143,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading strategic clinical operations initiatives, optimizing processes for efficiency and quality, and managing procurement and contract oversight. Proven ability to communicate effectively across cross-functional teams and translate operational needs into actionable plans.

Highest-signal resume keywords

Clinical Operations ManagementProcess ImprovementCross-Functional LeadershipProcurement OversightWorkflow Mapping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process AnalysisOperational StandardizationChange Order ManagementImplementation PlanningSystem Transitions

Soft Skills

Effective CommunicationStakeholder EngagementStrategic Planning

Tools & Technologies

Lucidchart

Industry Keywords

Healthcare OperationsManaged CareGovernment Healthcare ProgramsOperational ReadinessVendor Management

About the role

Key responsibilities & impact

Lead planning and execution of strategic clinical operations initiatives supporting enterprise goals and operational readiness
Establish and maintain consistent communication channels across internal teams and business partners
Lead process optimization efforts to improve efficiency, quality, and scalability across clinical operations
Provide procurement and contract management oversight for clinical enablement-related vendors, services, and deliverables
Manage change order processes, including impact assessment, stakeholder communication, and implementation coordination
Serve as a cross-functional liaison across clinical operations, technology, claims, procurement, contract management, external customers, and enterprise partners

Requirements

What you’ll need

Bachelor's degree in business, healthcare administration, information systems, or related field
4 or more years of experience in process improvement and large-scale implementation work
Demonstrated experience in clinical operations, healthcare operations, managed care, government healthcare programs, or related operational strategy roles
Experience leading complex, cross-functional initiatives in a matrixed environment
Strong knowledge of workflow mapping, process analysis, process improvement, and operational standardization
Experience supporting system transitions, operational readiness, testing, implementation planning, or enterprise initiatives
Ability to translate strategic objectives and operational needs into actionable plans, requirements, and measurable outcomes
Government contract requires US citizenship
Home internet with minimum download speed of 25 Mbps and upload speed of 10 Mbps
Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Preferred: Experience with TRICARE, military health, or government healthcare programs
Preferred: Experience with procurement, contract oversight, vendor management, or change order management
Preferred: Current work experience with Lucidchart

Benefits

Comp & perks

Bonus incentive plan based on company and/or individual performance
Medical, dental, and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Dedicated work-from-home space
Remote work arrangement with occasional travel to Humana offices for training or meetings