Consultative Pharmacy Technician

CenterWell Senior Primary Care

. Act as intake for calls from patients, pharmacies, and providers .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $44,900 - $60,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medication access support, including prior authorization and patient assistance programs, while ensuring compliance with HIPAA regulations. Proficient in managing pharmacy-related issues and conducting medication reviews to enhance patient care.

Highest-signal resume keywords

Pharmacy Technician LicenseMedication Therapy Management CertificationPrior Authorization ExperiencePharmacy Benefit Management ExperienceKnowledge of Top 200 Drugs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication List ReviewMedication Adherence OutreachPharmaceutical CalculationsFormulary ManagementPatient Assistance Program ApplicationsElectronic Health Record SystemsMedication Claim ProcessingCost-Management Needs AddressingPatient Outreach CoordinationReferral Management

Soft Skills

Customer SupportInterpersonal CommunicationTeam CollaborationWorkflow Feedback

Tools & Technologies

Electronic Health Record Systems

Certifications & Qualifications

PTCB CertificationMedication Therapy Management Certification

Industry Keywords

HIPAA ComplianceMedication Access BarriersLow Income Subsidy ScreeningMedicare Prescription Payment PlanMail Order Pharmacy

About the role

Key responsibilities & impact

Act as intake for calls from patients, pharmacies, and providers
Perform advanced administrative, operational, and customer support duties
Support the interdisciplinary CIT team in resolving medication access barriers
Conduct medication list reviews
Address formulary and cost-management needs
Assist with Patient Assistance Program applications
Support Low Income Subsidy screening and enrollment
Provide Medicare Prescription Payment Plan education
Resolve pharmacy-related access issues
Manage referrals through established workflows
Conduct patient outreach
Coordinate with clinics and providers
Document case activity and outreach outcomes
Review medication brand and generic names, medical terminology, and pharmaceutical calculations
Perform medication adherence outreach, auditing, documentation, and reporting for STAR measures
Facilitate resolution of prior authorization and medication access issues
Attend team meetings and provide workflow feedback
Receive and manage Internal Medication Access Program referrals
Initiate and follow through with patient assistance programs, prior authorizations, formulary exceptions/alternatives, and tier reductions
Provide assistance with medication packaging education, pharmacy transfers, third-party rejections, and override assistance
Process select medication claim updates as requested by clinical pharmacists or providers
Follow program guidelines to support timely and appropriate medication access assistance

Requirements

What you’ll need

Completion of an accredited Pharmacy Technician Program
Active unrestricted State Pharmacy Technician License in your state of residence
PTCB Certified with Medication Therapy Management (MTM) Certification or ability to obtain MTM Certification within 60 days of hire date
Minimum three (3) or more years of experience as a Pharmacy Technician
Knowledge of the top 200 drugs
Comfortable working with or learning electronic health record systems
Prior Authorization experience
Pharmacy Benefit Management experience
Mail Order Pharmacy experience preferred
Bilingual in Spanish preferred
Schedule availability Monday-Friday, 8:00 AM-5:00 PM local time
Minimum home internet speed of 25 Mbps download and 10 Mbps upload
Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Remote work at home
No travel at this time