Home Health Branch Coordinator

CenterWell Senior Primary Care

. Provide clerical support for the branch medical records and billing department .

Posted 11/3/2026full-timeAtlanta • United StatesJuniorMid-Level💰 $39,000 - $49,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong clerical and organizational skills essential for managing medical records and billing processes in a home health and hospice setting. Proficient in communication, customer service, and adherence to compliance standards, ensuring efficient operations and patient care.

Highest-signal resume keywords

Clerical SkillsKnowledge Of Medicare GuidelinesCustomer Service SkillsEffective Communication SkillsExperience In Home Health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Typing SkillsAccounts Payable ProcessingDocument ScanningPatient Assessment Packet PreparationOrder ProcessingClaim Workflow ManagementData EntryOffice Supply ManagementMail ProcessingProblem Solving

Soft Skills

OrganizedDetail-OrientedAbility To Communicate With Diverse Individuals

Tools & Technologies

HCHB SoftwareTelephone SystemsComputer Programs

Industry Keywords

Home Health ServicesHospice ServicesHIPAA ComplianceEmployee Compliance ProgramAgency Policies And Procedures

About the role

Key responsibilities & impact

Provide clerical support for the branch medical records and billing department
Coordinate day-to-day telephone and personnel communication systems
Manage agency supplies and mail
Process accounts payable
Prepare patient assessment packets, including admission, recertification, and post-hospital packets
Process signed and unsigned orders and 485s
Follow up on the Order Tracking Report weekly and according to procedure
Reprocess unsigned orders at the end of an episode as tasks appear on the action screen
Date stamp received documents for scanning into client charts
Complete scanning within 24 hours of the stamp date
Fax discharge, transfer, episode detail, Case Conference, and 60 Day summaries to physicians
Copy documentation and assist with ADR preparation
Update HCHB and computer programs as appropriate
Complete End of Period claim workflow and confirm billing requirements are satisfied for timely claim release
Screen and route incoming telephone calls
Maintain and administer the phone system, including adding or revising voicemail boxes and managing the employee phone roster
Process incoming and outgoing mail
Manage and order office and medical supplies
Assist BD with EOE billing tasks
Route accounts payable to the appropriate corporate department
Perform other duties as assigned based on branch census

Requirements

What you’ll need

Must have a high school diploma or equivalent
Typing skills
Clerical skills
Competent with computers
Must understand issues related to delivery of home health and hospice services
Ability to problem solve effectively
Knowledge of Medicare guidelines governing home health and hospice agencies
Exceptional customer service skills
Effective oral and written communication skills
Ability to communicate with a diversity of individuals
Organized and detail-oriented
Minimum of two years’ experience in the health care industry
One year experience in home health
Must adhere to HIPAA / Privacy Program and Employee Compliance Program
Must follow Agency Policies and Procedures and Employee Handbook Guidelines

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Other wellness and healthcare opportunities