Manager, Clinic Administration

CenterWell Senior Primary Care

. Lead and develop Medical Assistant and Front Office teams to achieve performance, service, and operational goals .

Posted 11/5/2026full-timeOrlando • Florida • United StatesMid-LevelSenior💰 $71,100 - $97,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational leadership in multi-physician office settings, focusing on team development, compliance with healthcare regulations, and financial performance management. Proven ability to enhance patient satisfaction and drive quality initiatives through effective communication and data-driven strategies.

Highest-signal resume keywords

Operational Leadership ExperiencePrimary Care ExperienceFull-Risk Value-Based Care ExperienceElectronic Medical Record (EMR) SystemsCurrent CPR Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Team DevelopmentCompliance ManagementBudget ManagementProcess ImprovementPatient Satisfaction MetricsStaffing and SchedulingOnboarding and TrainingQuality AssuranceService RecoveryPopulation Health Strategy

Soft Skills

Interpersonal SkillsCoaching and MentoringCommunicationTeam EngagementProblem-Solving

Tools & Technologies

Health Information Management (HIM) SystemsVarious Software Tools

Certifications & Qualifications

Current CPR CertificationRequired TB ScreeningACHA Level II Background Clearance (Florida)

Industry Keywords

Healthcare RegulationsOSHA ComplianceMSDS StandardsValue-Based CareMedicare Familiarity

About the role

Key responsibilities & impact

Lead and develop Medical Assistant and Front Office teams to achieve performance, service, and operational goals
Manage staffing, scheduling, onboarding, training, and team accountability
Ensure compliance with regulatory, safety, and clinic standards, including OSHA, MSDS, state, and federal requirements
Oversee clinic operations, financial performance, and patient satisfaction metrics
Coordinate credentialing, provider onboarding, and expense management
Drive a patient-centered culture focused on service excellence and positive outcomes
Resolve patient concerns and implement service recovery actions
Support quality, safety, and Value-Based Care initiatives through routine audits and process improvements
Partner with providers to address clinical and operational challenges
Build partnerships with providers and clinic leadership to achieve shared goals
Use data, performance metrics, and patient feedback to identify improvement opportunities
Promote communication, accountability, and team engagement
Develop strategies to improve provider satisfaction, retention, and clinic performance
Report to the Associate Operations Director
Work Mondays-Fridays, 8AM-5PM

Requirements

What you’ll need

Must be able to work on-site at assigned Center(s)
5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations
Direct leadership experience and demonstrated ability to lead, coach, and mentor teams
Primary Care experience
Full-risk VBC experience
Understanding of state and federal healthcare regulations
Experience with Electronic Medical Record (EMR) or Health Information Management (HIM) systems
Knowledge of various software tools
Proven interpersonal skills and ability to interface effectively with physicians, office staff, hospital executives, medical groups, IPA's, community organizations, and other health plan staff
Required TB screening
Required adherence to Humana's flu vaccine policy
Current CPR certification
Associates working in the State of Florida will need ACHA Level II Background clearance
Bachelor's degree preferred in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
Basic knowledge of Population Health Strategy
Familiarity with Medicare
Experience managing a budget of $500,000+

Benefits

Comp & perks

Bonus incentive plan based upon company and/or individual performance
Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Other whole-person well-being and personal wellness opportunities