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Pharmacy Technician
CenterWell Senior Primary Care. Provide resolution or outreach for incomplete, invalid, or clinically problematic prescriptions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise as a Pharmacy Technician with strong problem-solving abilities, effective communication skills, and a commitment to maintaining high-quality standards in a fast-paced environment. Proficient in handling prescriptions, patient interactions, and administrative tasks while ensuring compliance with HIPAA regulations.
Highest-signal resume keywords
Active Pharmacy Technician License1+ Years Pharmacy Technician ExperienceInbound/Outbound Call ExperienceNational Certification, PTCB/CPhTIntermediate PC Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prescription ResolutionPatient Profile ResearchComputationsQuality Standards IdentificationAdministrative Support
Soft Skills
Problem SolvingCollaborationAttention to DetailSelf-DirectedPositive Attitude
Tools & Technologies
Fax CommunicationTelephone Communication
Certifications & Qualifications
Pharmacy Technician LicenseNational Certification, PTCB/CPhT
Industry Keywords
HIPAA ComplianceRetail PharmacyMail Order PharmacyHospital PharmacyPatient Interaction
About the role
Key responsibilities & impact- Provide resolution or outreach for incomplete, invalid, or clinically problematic prescriptions
- Interpret department policies and methods to complete assignments
- Identify work expectations and quality standards within defined parameters
- Communicate with physician offices and hospitals via fax or telephone
- Research and update clarifications and denials on patient profiles
- Make or take calls from providers, patients, and retail pharmacies
- Perform administrative, operational, and customer support assignments
- Perform computations
- Prioritize and time assignments with minimal direction
Requirements
What you’ll need- Candidates MUST reside in Texas, Arizona, Florida, or Ohio
- Must have an active Pharmacy Technician License in the state of residence
- 1+ years of experience as a Pharmacy Technician in a retail, mail order, or hospital pharmacy
- Ability to solve problems and encourage others in collaborative problem solving
- Self-directed and able to work well in a group
- Positive, proactive attitude; energetic, highly motivated, and a self-starter
- Inbound/outbound call experience in any pharmacy setting
- Strong written and verbal communication skills
- Great attention to detail
- Ability to handle multiple tasks simultaneously
- Ability to work accurately and efficiently while performing repetitive tasks
- Intermediate PC skills
- Flexibility to work any hours between 8:00am and 8:00pm CST
- High School Diploma or GED preferred
- National Certification, PTCB/CPhT preferred
- Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
- Home internet with at least 25 Mbps download and 10 Mbps upload speed
Benefits
Comp & perks- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Personal wellness and smart healthcare decision support
- Self-provided internet service for work at home
- Remote work arrangement
- Occasional travel to Humana offices for training or meetings