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Supervisor, Home Health Insurance Authorization
CenterWell Senior Primary Care. Supervise daily authorization activities to ensure maximum efficiency .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supervising authorization activities and ensuring compliance with healthcare regulations. Proficient in guiding staff on authorization standards while maintaining efficient operations and customer service excellence.
Highest-signal resume keywords
Healthcare Authorization ExperienceSupervisory ExperienceMicrosoft Office ProficiencyEffective Communication SkillsKnowledge of Healthcare Collection Procedures
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare AuthorizationAccounts Receivables ProceduresRegulatory ComplianceAuthorization ManagementCustomer Service Guidelines
Soft Skills
LeadershipGuidance and DirectionEffective Communication
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Teams
Industry Keywords
HIPAA ComplianceAuthorization StandardsInsurance CorrespondenceProvider Manuals MaintenancePatient Information Management
About the role
Key responsibilities & impact- Supervise daily authorization activities to ensure maximum efficiency
- Provide guidance and direction to staff on authorization standards and procedures
- Ensure adherence to policies and procedures
- Initiate correspondence to insurance companies
- Supervise authorization management functions and maintain assigned portfolios at acceptable levels
- Provide guidance and assistance to management at assigned branches on authorization issues
- Develop and implement plans to ensure authorizations are within stated objectives
- Supervise maintenance of provider manuals, patient information updates, and various logs
- Ensure authorizations are completed within established time frames
- Ensure customer service guidelines and guarantees are adhered to
- Keep abreast of authorization regulations and requirements
- Communicate regulatory and procedural changes to pertinent personnel
- Report directly to the Authorizations Manager
Requirements
What you’ll need- High School Diploma or the equivalent
- 3 years or more of healthcare related authorization experience
- Some experience in a lead or supervisory role generally required
- Proficiency using Microsoft Office applications including Word, Excel, Outlook and Teams
- Effective communication skills
- Knowledge of healthcare collection and accounts receivables procedures preferred
- Monday - Friday availability from 9:30am - 6pm EST
- Home internet with at least 25 Mbps download speed and 10 Mbps upload speed
- Wireless, wired cable or DSL connection suggested
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Dedicated home workspace arrangement
- Remote work with occasional travel to Humana offices for training or meetings