Vice President, MSO Operations – Provider Services

CenterWell Senior Primary Care

. Establish and execute the long-term vision, strategy, and operating model for the MSO and IPA business.

Posted 10/14/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive leadership in healthcare operations, with a focus on P&L management, value-based care, and provider engagement. Proven ability to drive organizational growth and performance through strategic planning, analytics, and cross-functional collaboration.

Highest-signal resume keywords

P&L ManagementValue-Based Care LeadershipHealthcare Operations StrategyProvider EngagementMatrix Organization Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business PlanningFinancial ForecastingPerformance ImprovementOperational ConsultingMarket Expansion Strategy

Soft Skills

Executive PresenceInfluencing StakeholdersCollaborationTalent DevelopmentContinuous Improvement

Tools & Technologies

Clinical IT PlatformsElectronic Medical Record SystemsAnalytics ToolsAutomation Solutions

Certifications & Qualifications

MBAMHAMPH

Industry Keywords

MSOIPAACOCINMedicare AdvantagePopulation HealthValue-Based CareProvider Network

About the role

Key responsibilities & impact

Establish and execute the long-term vision, strategy, and operating model for the MSO and IPA business.
Serve as the operations leader and accountable owner for business performance, provider performance, and organizational growth.
Lead enterprise initiatives advancing value-based care, affordability, provider competitiveness, and market expansion.
Represent the organization with executive leaders, physician groups, provider organizations, and strategic partners.
Own the IPA P&L and accountability for revenue growth, profitability, medical cost performance, and operating results.
Develop business plans, budgets, forecasts, and investment strategies.
Monitor business, financial, provider, and operational metrics and implement performance improvement strategies.
Identify opportunities to enhance growth, scale operations, and improve network economics.
Lead the national strategy for provider engagement and MSO service delivery.
Oversee provider onboarding, practice transformation, operational consulting, performance improvement, and provider support functions.
Ensure a consistent and scalable provider experience across markets and practice segments.
Drive provider retention, engagement, satisfaction, quality, affordability, and value-based care performance.
Partner with Product, Technology, and Analytics teams to develop scalable provider-facing solutions and operational capabilities.
Leverage analytics, automation, and digital solutions to improve provider performance, operational efficiency, and business outcomes.
Ensure technology investments align with strategic priorities and deliver measurable value.
Lead a large, matrixed organization through directors and individual contributors.
Build organizational capability through talent development, succession planning, leadership coaching, and workforce planning.
Foster accountability, innovation, collaboration, and continuous improvement.
Drive performance across P&L, revenue, quality, service delivery, practice retention, network growth, affiliate satisfaction, and physician engagement.

Requirements

What you’ll need

Bachelor's degree in Business, Healthcare Administration, Finance, Public Health, or related field.
15+ years of progressive healthcare leadership experience.
7+ years leadership experience within an IPA, MSO, ACO, CIN, provider network, Medicare Advantage, population health, or value-based care environment.
5+ years of experience driving growth across a matrixed organization.
Demonstrated P&L ownership or accountability for a major business segment.
Proven success leading large, complex organizations and enterprise-wide initiatives.
Proven record of achieving scalable outcomes with a focus on technology tools to scale.
Proven success expanding and elevating the capabilities and performance of a multi-level team.
Strong executive presence with demonstrated ability to influence providers, senior executives, and external stakeholders.
Minimum home internet speed of 25 Mbps download and 10 Mbps upload.
Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.
Preferred: MBA, MHA, MPH, or related advanced degree.
Preferred: Direct P&L ownership of an IPA, MSO, ACO, CIN, or similar provider organization.
Preferred: Experience leading multi-market provider networks and value-based care operations.
Preferred: Experience driving growth, provider performance, operational transformation, and profitability at scale.
Preferred: Ability to build strategic relationships with cross-functional partners, corporate and market functions, vendors, and providers.
Preferred: Experience with major clinical IT platforms and complex electronic medical record platforms.
Preferred: Change management experience.

Benefits

Comp & perks

Remote work arrangement
Occasional travel to Humana offices for training or meetings
Dedicated work space and internet requirements supporting effective work and protection of member PHI/HIPAA information
40 scheduled weekly hours