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Virtual Medical Assistant
CenterWell Senior Primary Care. Serve as the first contact for patient care .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care, including medication administration, phlebotomy, and diagnostic testing, while adhering to quality standards and maintaining compliance with HIPAA regulations. Proficient in electronic medical records documentation and collaboration with healthcare providers.
Highest-signal resume keywords
Medical Assistant CertificationPhlebotomy ExperienceMedication AdministrationBilingual Proficiency in English and SpanishValue-Based Care Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CarePhlebotomyMedication AdministrationVital Signs MeasurementDiagnostic Screening TestsElectronic Medical Records DocumentationSpecimen CollectionSterilization of EquipmentQuality Standards ComplianceHEDIS Knowledge
Soft Skills
CollaborationCommunicationAttention to DetailOrganizational Skills
Tools & Technologies
Electronic Medical Records SystemMedical Equipment
Certifications & Qualifications
Cardiopulmonary Resuscitation CertifiedCertified Medical AssistantRegistered Medical Assistant
Industry Keywords
Value-Based CareCAHPSHOS Patient ExperienceICD CodingPHI Compliance
About the role
Key responsibilities & impact- Serve as the first contact for patient care
- Perform administrative responsibilities in addition to patient care
- Discuss symptoms and obtain vital signs
- Administer medications and vaccines
- Perform phlebotomy and collect specimens
- Perform diagnostic screening tests
- Sterilize and clean equipment
- Maintain examination rooms
- Document information in the electronic medical records system
- Collaborate with Physicians and Advanced Practice Providers
- Deliver direct patient care dependent on active certification
- Work within defined policies, procedures, expectations, and quality standards
- Travel occasionally to Humana offices for training or meetings
Requirements
What you’ll need- Successful completion of Medical Assistant school/training program OR Certified/Registered Medical Assistant OR 5+ years of experience and approval from Provider
- High school diploma or equivalent
- Cardiopulmonary Resuscitation Certified
- Medical Assistant Certification or Registration required for candidates in Arizona, Indiana, and South Carolina
- Phlebotomy experience preferred
- Medication/vaccine administration experience preferred
- 1+ years MA experience preferred
- Value-based Care experience, including knowledge of HEDIS, Certified Phlebotomy Technician/ICD coding, and CAHPS/HOS Patient Experience preferred
- Bilingual proficiency in English and Spanish; must pass proficiency exam before foreign language communication
- Minimum home internet speed of 25 Mbps download and 10 Mbps upload
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Other whole-person wellness and healthcare opportunities