Workforce Management Professional

CenterWell Senior Primary Care

. Apply and integrate advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making .

Posted 11/6/2026full-timeRemote • United StatesJunior💰 $48,900 - $66,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in advanced and predictive analysis, applying people metrics and reporting to inform workforce decision-making. Proficient in assessing staffing needs and adhering to professional standards and regulations while maintaining attention to detail in a remote work environment.

Highest-signal resume keywords

Advanced And Predictive AnalysisPeople MetricsMicrosoft ExcelCustomer Service ExperienceHIPAA Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Advanced And Predictive AnalysisPeople MetricsStaffing AnalysisMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Soft Skills

Attention To DetailAbility To Handle Multiple TasksDecision-Making

Industry Keywords

Workforce Decision-MakingOrganizational StaffingProfessional StandardsHireVue InterviewingRemote Work

About the role

Key responsibilities & impact

Apply and integrate advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making
Assess organizational staffing and identify requirements and solutions to meet workforce objectives
Analyze talent and staffing needs based on enterprise-level strategic planning
Apply professional concepts, standards, regulations, strategies and operating standards
Make decisions regarding work approach and priorities while following direction
Work according to documented procedures, regulations and professional standards
Participate in HireVue interviewing as part of the hiring process

Requirements

What you’ll need

Minimum one (1) year consumer service operation or customer service experience
Comprehensive knowledge of Microsoft Word, Excel and PowerPoint
Ability to handle multiple tasks and deadlines with attention to detail
Workstyle: Remote
Must be willing to work between 6:30 AM Eastern and 2:00 PM Eastern Tuesday through Saturday
Minimum internet speed of 25 Mbps download and 10 Mbps upload
Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Self-provided internet service; satellite, cellular and microwave connections require leadership approval

Benefits

Comp & perks

Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Telephone equipment appropriate to meet business requirements
Bi-weekly internet expense payment for employees who live and work from Home in California, Illinois, Montana, or South Dakota
Occasional travel to Humana offices for training or meetings
HireVue interviewing technology to accommodate interview scheduling