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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in damage assessment and restoration processes, including water extraction, drying, and dehumidification, while adhering to safety protocols and industry standards. Strong communication skills facilitate effective interactions with customers and insurance providers.
Highest-signal resume keywords
Damage AssessmentWater ExtractionIICRC CertificationRestoration TechniquesCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Water ExtractionDryingDehumidificationOdor ControlDamage AssessmentRestoration ProceduresEquipment OperationMoisture Meter OperationThermal Imaging Camera OperationQuality Checks
Soft Skills
Problem-Solving SkillsAttention to DetailInterpersonal SkillsAbility to Work IndependentlyAbility to Work Under Pressure
Tools & Technologies
DehumidifiersAir MoversMoisture MetersThermal Imaging CamerasComputersPhone Applications
Certifications & Qualifications
IICRC CertificationValid Driver's License
Industry Keywords
MitigationRestorationSafety ProceduresInsurance ClaimsCommercial Properties
About the role
Key responsibilities & impact- Report to the Branch Manager
- Provide immediate response and mitigation services for water, fire, mold, and other damage to commercial properties
- Inspect and assess the extent of damage and determine remediation steps
- Execute restoration processes, including water extraction, drying, dehumidification, and odor control
- Respond promptly to mitigation service calls and prevent further damage
- Document damage assessments, restoration procedures, materials used, and completed work for insurance claims and customer records
- Operate dehumidifiers, air movers, moisture meters, thermal imaging cameras, and other specialized equipment
- Follow safety protocols for team members, occupants, and personal safety
- Communicate with customers, insurance providers, and team members
- Conduct quality checks to ensure industry standards and customer expectations are met
- Be available when scheduled and for scheduled on-call jobs
- Travel for extended periods depending on job size and location
- Complete and submit job invoices daily by the end of the workday
- Perform other tasks assigned by the Manager, Supervisor, or Project Manager
Requirements
What you’ll need- High School diploma or equivalent
- Previous experience in mitigation and/or restoration
- IICRC certification preferred but not required
- Strong problem-solving skills
- Excellent attention to detail and ability to work efficiently and independently
- Strong interpersonal and communication skills with customers in a professional and friendly manner
- Physical stamina and ability to lift heavy equipment (60 lbs.)
- Ability to work under pressure and stress
- Ability to work in a fast-paced environment
- Knowledge of restoration techniques, equipment operation, and safety procedures
- Valid driver’s license and clean driving record
- Capable of flying to remote jobsites when requested
- Familiarity with computers and phone applications or ability to learn quickly