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Central 1

Implementation Specialist, Payments

Central 1

. Support implementations of online banking and payment solutions from kickoff through launch.

Posted 10/22/2026full-timeVancouver • CanadaMid-LevelSenior💰 CA$70,000 - CA$90,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and business analysis within the financial services sector, particularly in online banking and payment solutions. Capable of managing multiple projects, fostering client relationships, and translating business needs into actionable requirements.

Highest-signal resume keywords
Project ManagementBusiness AnalysisFinancial Services ExperienceClient Relationship ManagementCBAP or PMP Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementBusiness AnalysisRequirements DocumentationImpact AnalysisUser Acceptance TestingRisk ManagementBudget MonitoringImplementation PlanningQuality AssuranceTechnical Documentation
Soft Skills
Analytical SkillsProblem SolvingOrganizational SkillsTime ManagementEffective Communication
Tools & Technologies
Online Banking PlatformsPayment SolutionsInternal Project Tracking Tools
Certifications & Qualifications
CBAPPMP
Industry Keywords
Financial ServicesDigital BankingConsultingClient DevelopmentImplementation Analysts

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Support implementations of online banking and payment solutions from kickoff through launch.
  • Manage multiple projects or client initiatives simultaneously.
  • Serve as a key client contact, providing updates on progress, timelines, and budgets.
  • Identify, track, and resolve project risks and issues.
  • Lead or participate in discovery sessions to understand client needs and business requirements.
  • Create Statements of Work, requirements documentation, impact analyses, and change orders.
  • Define and support product vision for complex, high-impact implementations.
  • Develop, update, and maintain implementation and user guides.
  • Clarify requirements with engineering teams, answer questions, and validate developed solutions.
  • Translate business and client needs into actionable engineering requirements.
  • Coordinate functional, regression, and user acceptance testing.
  • Manage QA deployments and support clients through UAT and go-live activities.
  • Create launch plans and coordinate launch-related activities.
  • Track projects using internal tools and systems.
  • Review project timesheets and prepare monthly billing.
  • Monitor project budgets and expenditures.
  • Coordinate and guide Implementation Analysts on larger or more complex projects.
  • Share implementation knowledge, best practices, and product expertise.
  • Collaborate with Client Development to support long-term client relationships.
  • Provide post-launch support and close out projects, including final billing and documentation.

Requirements

What you’ll need
  • A university degree in computer science, business, or other related discipline with an IT focus.
  • 5+ years relevant experience and 3+ years consulting and/or project management experience.
  • Financial Services background is preferred, especially in digital, online banking platforms technology services.
  • Business analysis and Project Management work experience required.
  • CBAP or PMP designation is an asset.
  • Able to build and maintain strong client relationships.
  • Works collaboratively and contributes in a team environment.
  • Able to prioritize and work to schedules.
  • Adapts and responds to changing priorities and business needs.
  • Strong analytical, problem solving, planning, organizational and time management skills.
  • Communicates effectively orally and in writing, with clients, technical teams and co-workers.
  • Ability to manage multiple projects with conflicting deadlines in a team environment.

Benefits

Comp & perks
  • Work-life flexibility
  • Hybrid work environment
  • Variable annual incentive plan
  • Generous annual vacation allotment
  • Top-notch flexible benefits plan including family building and gender affirmation
  • Retirement Plan, matched contributions at 6%
  • Access to a learning platform and educational assistance support
  • Access to a virtual wellness platform
  • Career development opportunities
  • Wellness Flex Fund to support personal interest and activities
  • Day off to volunteer in your community and other paid time off options
  • Corporate discounts