Insurance Claims Coordinator

Central Ohio Primary Care

. Work listings of aged accounts and handle incoming correspondence from insurance payers and/or sites to resolve billing issues delaying reimbursement .

Posted 11/6/2026full-timeWesterville • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in billing issue resolution, patient account analysis, and effective communication with insurance payers. Proficient in maintaining HIPAA confidentiality while providing accurate account information and recommending process improvements.

Highest-signal resume keywords

Billing Issue ResolutionPatient Account AnalysisHIPAA ComplianceMicrosoft Office SuiteCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Re-filingAccount AdjustmentsRefund IssuanceDemographic Information UpdatesTrend Reporting

Soft Skills

Clear CommunicationProblem SolvingInterpersonal Skills

Tools & Technologies

Microsoft TeamsMicrosoft WordMicrosoft ExcelMicrosoft Outlook

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Health Care SettingCollectionsInsurance PayersPatient AccountsHIPAA Confidentiality

About the role

Key responsibilities & impact

Work listings of aged accounts and handle incoming correspondence from insurance payers and/or sites to resolve billing issues delaying reimbursement
Analyze patient accounts, identify billing issues, and determine solutions with insurance companies
Re-file claims, request adjustments, issue refunds, and take other appropriate actions
Update patient demographic information and make system corrections to patient accounts
Liaise between patients and payers to provide clear and accurate billing or other pertinent information
Research and provide patients and physicians with clear and accurate account information
Report trends and specific insurance-claim issues to management
Recommend quality and process-improvement initiatives
Maintain HIPAA confidentiality regarding financial and medical information
Maintain the company's mission values and perform other assigned duties

Requirements

What you’ll need

High School diploma or GED
1 year experience in a health care setting preferred, not required
1 year experience in customer service preferred, not required
1 year proven experience in collections preferred, not required
Working knowledge of Microsoft Teams, Word, Excel and Outlook
Must reside in Ohio
Willingness to travel to Westerville as needed
Must be available Monday-Friday, 8:00 a.m.-4:30 p.m.
Adherence to HIPAA confidentiality guidelines

Benefits

Comp & perks

Full-time/benefits eligible
Monday-Friday, 8:00 a.m.-4:30 p.m.
Remote work after training
2-3 weeks of paid? training in the Westerville office is not explicitly stated as paid; training in office
Potential remote work after the first 90 days
Employee assistance/other benefits are not specified