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Medical Office Associate I, Per Diem, Variable Shift
CentraState Healthcare System. Provide day-to-day administrative support and high-quality customer service to patients .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities in a medical office environment, with a focus on patient communication, scheduling, and compliance with HIPAA regulations. Proficient in managing health records and billing processes while maintaining confidentiality.
Highest-signal resume keywords
Patient CommunicationScheduling CoordinationHIPAA ComplianceAdministrative SupportData Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing SupportHealth Record ManagementCase History InterviewingClaims ProcessingData Coordination
Soft Skills
Customer ServiceConfidentiality
Tools & Technologies
Microsoft ExcelComputer-Based Systems
Certifications & Qualifications
High School DiplomaAssociate’s Degree in Medical Office ManagementBachelor's Degree in Business Administration
Industry Keywords
Medical Office EnvironmentPatient SchedulingInsurance VerificationAppointment Coordination
About the role
Key responsibilities & impact- Provide day-to-day administrative support and high-quality customer service to patients
- Manage front- and back-office operations, including billing support, scheduling, coding, patient communication, and filing
- Interview patients for case histories before appointments
- Schedule and coordinate appointments
- Update and maintain patients' health records
- Verify insurance coverage and assist billing with claims processing
- Communicate test results to patients when directed by physicians or nursing professionals
- Contact patients regarding appointments and answer billing questions
- Assist patients with rescheduling appointments and other scheduling issues
- Perform other related duties as assigned
- Maintain confidentiality and comply with HIPAA
Requirements
What you’ll need- High School Diploma or equivalent
- 1+ year of experience in a medical office environment or relevant area
- 1+ years' administrative experience
- 1+ years of experience in data coordination
- Familiarity with Microsoft Excel and other computer-based systems (preferred)
- Associate’s degree in medical office management, Business, or related field (preferred)
- Bachelor's degree in Business Administration or related field (preferred)
- Work with highest confidentially and abide HIPAA compliance
Benefits
Comp & perks- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance