FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Global Immigration Analyst
Centuro Global. Own end-to-end immigration and visa case management for an assigned caseload .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in immigration case management and visa processing, with strong client communication skills and the ability to manage a live caseload under SLA pressure. Flexibility to adapt to new visa categories and support customer service across US and APAC time zones is essential.
Highest-signal resume keywords
Immigration Case ManagementVisa ProcessingClient CommunicationSLA ManagementCross-Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementVisa Application PreparationDocument CollectionStatus TrackingSLA Compliance
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationFlexibilityProactive Problem Solving
Industry Keywords
Global MobilityImmigration LawEORPEOBig 4
About the role
Key responsibilities & impact- Own end-to-end immigration and visa case management for an assigned caseload
- Communicate with clients and collect documents
- Prepare applications and track submissions
- Provide status updates and respond to client queries within SLA
- Proactively flag missing documents, portal issues, and government delays
- Escalate cases at risk of missing SLA to the Global CS Lead
- Keep internal case notes current and accurate
- Cross-train across visa types as volume dictates
- Contribute to a high-ownership, outcomes-focused team culture
- Support 24/5 customer service coverage for clients in US and APAC time zones
Requirements
What you’ll need- Prior hands-on experience in immigration case management or visa processing at an immigration law firm, Big 4, EOR/PEO provider, or in-house global mobility team
- Ability to discuss real immigration cases handled in specific detail
- Comfort managing a live caseload under SLA pressure
- Ability to communicate delays to clients appropriately
- Flexibility to train into new visa categories
- Strong written and verbal client communication skills
- Willingness to work shift patterns outside standard daytime hours
- Must be able to work US or APAC hours
- Ideally based in Singapore or The Philippines, though anywhere will be considered if required hours are covered
Benefits
Comp & perks- Autonomy over how work is completed rather than close oversight of hours worked
- Potential to build a Customer Service team in the mid-term
- Opportunity to spearhead a new Customer Service team in a secondary location
- Compensation and package vary based on local requirements